Mortgage Sales Director

Job Description
Job Description
About Us
MortgagePros is one of the fastest-growing mortgage brokerages in the country, proudly ranking in the top 10 of UWM’s accounts. Headquartered in Troy, Michigan, our success is rooted in a high-performance culture, unmatched operational support, and a commitment to helping our clients achieve their financial goals through smart lending solutions. We are currently seeking experienced and licensed Mortgage Loan Officers who are passionate about sales, driven by results, and committed to delivering a world-class customer experience.

Position Overview
The Mortgage Loan Officer Leader is responsible for managing, mentoring, and driving the performance of a team of mortgage loan officers. This role combines leadership, sales strategy, compliance oversight, and customer relationship management to ensure the team meets production goals while delivering excellent client service.
1. Sales & Business Growth
Monitor pipeline activity and ensure consistent deal flow
Identify new market opportunities and expand client base
2.

Loan Origination Oversight
Guide team members through complex loan scenarios
Ensure accurate and timely loan applications and documentation
Review loan files for quality and completeness before submission
3.

Customer Experience
Ensure a high level of client satisfaction throughout the loan process
Resolve escalated customer issues or concerns
Key Skills
Leadership and team-building
Sales and negotiation
Communication and interpersonal skills
Analytical and problem-solving abilities
Knowledge of lending regulations and compliance
Time management and organizational skills
Qualifications
2+ years of mortgage sales experience (Loan Officer or leadership experience preferred)
Active NMLS license
Strong communication and leadership skills
Solid understanding of mortgage products (FHA, VA, Conventional, etc.)
Demonstrated track record of achieving or exceeding sales targets

What We Offer
Competitive compensation based on experience and performance
Health, dental, and vision benefits
401(k) with company match
Ongoing training and leadership development
Clear career growth opportunities within a growing organization
A supportive, high-energy, team-oriented culture
Free Lifetime Gym Membership