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Full time
Operations & Project Management

Business Analyst - NFP

Michael Page AustraliaVictoria🇦🇺AustraliaPosted 21 Apr 2026

Quick Overview

Work Type
Hybrid
Schedule
Full Time
Level
Mid Senior

Job Description

  • Opportunity to shape core foundations and drive meaningful impact
  • Broad, strategic exposure across the organisation
About Our Client

This organisation is a respected Not For Profit organisation. Known for its commitment to making a positive difference, this small sized organisation provides a supportive environment where employees can thrive and contribute meaningfully to its mission.

Job Description Business Analysis and Continuous Improvement
  • Elicit, analyse and validate business requirements with stakeholders
  • Analyse current state "as is" processes, systems and data flows
  • Define future state "to be" processes, capabilities and operating models
  • Develop fit for purpose artefacts including requirements documentation, process maps, business cases and user stories (where applicable)
  • Maintain requirements traceability and manage scope and change impacts
Process Improvement
  • Identify opportunities for process improvement, simplification and standardisation
  • Apply continuous improvement and Lean principles where appropriate
  • Support benefits identification, measurement and realisation
Project Delivery and Governance Support
  • Work with project managers and delivery teams to support planning and execution of improvement initiatives
  • Contribute to initiative intake, prioritisation and portfolio activities
  • Support testing, implementation planning and change readiness activities
  • Ensure alignment with organisational governance, assurance and compliance requirements
Data Reporting and Insights
  • Analyse qualitative and quantitative data to inform evidence based decision making
  • Support the development of reports, dashboards and insights for leadership forums
  • Ensure clarity, integrity and accuracy of analysis and recommendations
The Successful Applicant Qualifications and Experience
  • Demonstrated experience delivering end to end business analysis activities, including requirements elicitation, current and future state analysis and development of fit for purpose artefacts
  • Experience working across multiple business domains and partnering with stakeholders in operations, finance, IT or human resources
  • Experience working in a for purpose, public sector or regulated environment
  • Tertiary qualification in Business, Information Systems, Finance or a related discipline
  • Business Analysis certification (e.g. CBAP, CCBA, Agile BA, or equivalent)
Skills, Knowledge and Behaviours
  • Strong business analysis capability, including process modelling and structured problem solving
  • Ability to analyse and interpret qualitative and quantitative data
  • High level written and verbal communication skills, including producing clear documentation for diverse audiences and senior leaders
  • Proven facilitation skills across workshops, interviews and working sessions
  • Ability to influence and collaborate effectively in a matrix environment
  • Capacity to balance strategic thinking with delivery detail, operating in ambiguity and change
  • Strong organisation skills with attention to detail and ability to manage multiple priorities
  • Proactive, solutions focused mindset with a continuous improvement orientation
What's on Offer
  • Competitive salary package
  • Permanent position within a supportive and collaborative work environment.
  • Opportunity to contribute to meaningful projects in the Not For Profit sector.
  • Professional development opportunities within the Technology department.
  • Flexible work arrangements to support work life balance.

If you are passionate about making a difference and have the skills required to excel as a Business Analyst, we encourage you to apply and join a team that values innovation and impact.

Skills

Agile
Business Analysis
Continuous Improvement
Process Improvement

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