Specialist, Client Operations

BNYBerwyn🇺🇸United StatesPosted Sep 30, 2026

Why This Role Stands Out

This hybrid role at BNY Mellon offers a fantastic opportunity to develop your client service and problem-solving skills while directly impacting client success within a reputable financial institution. If you're a proactive individual with a passion for delivering exceptional support and thrive in a collaborative environment, you'll find this position incredibly rewarding. Don't miss out on the chance to grow your career in client operations!

Quick Overview

Seniority

Mid Senior

Employment type

Full Time

Work mode

Hybrid

Location

Berwyn, United States

Posted

2 weeks ago

Business Development

Job Description

Specialist, Client Operations

We’re seeking a future team member for the role of Specialist, Client Operations, to join our Archer Ops team. This role is located in Berwyn, PA.

In this role, you’ll make an impact in the following ways:

Work with external clients to resolve day-to-day issues and direct them to appropriate BNY Mellon resources
Support clients with operational and technical questions or issues and ensure requests are executed
Use problem-solving and communication skills to deliver high-quality service to a specialized client base
Monitor client inquiries, escalate complex issues, and track client needs to support business development efforts
Participate in internal activities and initiatives designed to improve the client experience

To be successful in this role, we’re seeking the following:

Bachelor’s degree or equivalent combination of education and experience is required
0–3 years of total work experience preferred
Experience in an operational area and/or client services preferred
General understanding of BNY Mellon products, services, and broader offerings is helpful