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Master Data Management & Operations Director

MassMutualBoston, Massachusetts🇺🇸United StatesPosted Oct 19, 2026

Quick Overview

Seniority
Leader
Employment type
Full Time
Work mode
Hybrid
Location
Boston, Massachusetts, United States

Job Description

Lead the build-out and ongoing operation of Distribution Master Data Management. Define the strategy, roadmap, operating model, and governance practices; build and develop a stewardship team; oversee data quality and issue remediation; and partner with business and technology teams to establish trusted master data across critical domains.

Responsibilities

  • Build, lead, and develop a master data management, stewardship, and operations team.
  • Define the MDM strategy, roadmap, operating model, and adoption plan.
  • Establish data ownership, stewardship roles, decision rights, and standards across master data domains.
  • Oversee data issue intake, triage, root cause analysis, exception management, and remediation.
  • Maintain data standards, business glossaries, domain documentation, ownership records, and playbooks.
  • Partner with technology and business teams on MDM requirements, data models, matching rules, and platform evolution.

Required Skills

  • Master data management
  • Data governance
  • Data stewardship
  • Data quality management
  • Data operations
  • Data issue management
  • Root cause analysis
  • Business requirements development
  • Data modeling
  • Data standards and business glossaries

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