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Service Desk Team Lead - Hybrid (Rowville)

MotionMelbourne, Melbourne🇦🇺AustraliaPosted 19 Oct 2026

Quick Overview

Seniority
Mid Senior
Employment type
Full Time
Work mode
Hybrid
Location
Melbourne, Melbourne, Australia
Continuous Improvement

Job Description

Motion in Rowville, Victoria is seeking a Team Leader Service Desk to drive the day-to-day operations supporting 500 locations across APAC. You will coach analysts, manage workloads, oversee escalations and maintain service levels with a focus on customer outcomes.

Reporting to the IT Service Desk Manager, you will help deliver continuous improvement, build relationships with internal teams and vendors, and ensure a high-performing, customer-focused culture.

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