Quick Overview
Seniority
Mid Senior
Employment type
Full Time
Work mode
Hybrid
Location
Melbourne, Melbourne, Australia
Continuous Improvement
Job Description
Motion in Rowville, Victoria is seeking a Team Leader Service Desk to drive the day-to-day operations supporting 500 locations across APAC. You will coach analysts, manage workloads, oversee escalations and maintain service levels with a focus on customer outcomes.
Reporting to the IT Service Desk Manager, you will help deliver continuous improvement, build relationships with internal teams and vendors, and ensure a high-performing, customer-focused culture.
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