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Salesforce Business Analyst

Donato Technologies IncAlbany, NY🇺🇸United StatesPosted 24 Aug 2026

Quick Overview

Seniority
Mid Senior
Work mode
On Site
Location
Albany, NY, United States
Posted
Yesterday

Job Description

Description 
Expert Business Analyst, who will work with agency unit stakeholders to document and understand existing business processes, specifically in relationship to compliance with applicable regulations and mandated reporting to the state or SAMSHA.  This role will define To-Be requirements and processes to support the design and development of new applications in alignment with agency''s technology roadmap.
Duties 
  • Leading JAD sessions for As-Is/To-Be business processes/use cases.
  • Interviewing stakeholders to document requirements for existing and new applications.
  • Working across all bureaus and units to understand mission-critical business processes. 
Mandatory Requirements 
  • Experience (14+ Years)
  • Analyzes an organization or business domain (real or hypothetical) and documents its business or processes or systems, assessing the business model or its integration with technology with distinct deliverables to a solution.
Requirements 
  • This is an 100% Onsite.
  • 84 months experience eliciting then analyzing the stakeholder’s business needs using a variety of analysis techniques and converting those into verified and validated functional and non-functional requirements for development including but not limited to eliciting functional requirements, non-functional requirements, report requirements, and business rules.
  • 84 months experience in creating and maintaining software development artifacts for communication of requirements, including  end user documentation, specifically business cases, business requirements documents (BRDs), use cases, report mockups, wire frames, and flow diagrams. In addition, context diagrams, textual use cases, swim lane diagrams, report specifications, wireframes, user interface specifications, and non-functional requirements specification.
  • 84 months experience facilitating requirement workshops, such as, JAD sessions and structured walkthroughs.
  • 72 months experience managing requirements throughout the requirements management lifecycle, including creation and execution of a requirements management plan, requirements traceability matrix, establishing requirements baselines and managing requirements change control.
  • 60 months experience creating test plans and test cases and working with users on User Acceptance Testing.
  • CBAP (Certified Business Analysis Professional) certification by the International Institute of Business Analysis (IIBA).
  • Bachelor’s degree in business intelligence, information science, criminal justice, health science, computer science, mathematics, or public/business administration.
  • Résumé
  • Copy of Candidate Identification (i.e., Driver’s License//Visa and Passport if applicable)
  • Any documents referenced in the above Requested Qualifications (i.e., professional certifications, degrees, etc.)

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