Quick overview
Job description
We are seeking an experienced and highly detail-oriented Training Coordinator IV to oversee and continuously improve training programs within a regulated pharmaceutical warehouse and distribution environment. This advanced-level position focuses on developing, coordinating, and maintaining compliant training programs supporting pharmaceutical storage, distribution, cleanroom operations, laboratory testing, and sampling activities.
The ideal candidate will have a strong background in pharmaceutical or biotechnology operations, cGMP/GDP compliance, training program development, and Learning Management Systems (LMS). This individual will collaborate closely with Quality, Operations, Laboratory, and Environmental Health & Safety (EHS) teams to ensure employees are properly trained, qualified, and compliant with applicable regulatory standards.
Training Program Development & Coordination
- Develop, implement, and maintain comprehensive training programs for pharmaceutical warehouse, cleanroom, sampling, and laboratory operations.
- Create and manage role-specific training matrices, curricula, qualification programs, and competency assessments.
- Coordinate employee onboarding, ongoing training, refresher courses, and qualification requirements.
- Ensure training assignments align with job responsibilities, approved procedures, and regulatory requirements.
- Collaborate with cross-functional teams to identify training needs and improve overall training effectiveness.
Pharmaceutical Compliance & Regulatory Training
- Develop and coordinate training programs aligned with cGMP/GDP, FDA, 21 CFR, USP, and applicable regulatory standards.
- Support training related to cleanroom behavior, gowning procedures, contamination control, sample handling, and laboratory documentation.
- Ensure employees understand Good Documentation Practices, data integrity requirements, and ALCOA+ principles.
- Maintain training compliance with standard operating procedures (SOPs), quality standards, and applicable safety requirements.
- Support training initiatives related to deviations, corrective actions, change controls, and regulatory updates.
Learning Management Systems & Documentation
- Administer and maintain training records within Learning Management Systems (LMS) and Quality Management Systems (QMS).
- Manage course assignments, training matrices, qualification records, and completion tracking.
- Ensure training documentation is accurate, complete, current, and audit-ready.
- Monitor overdue training, certification renewals, and employee qualification requirements.
- Assist with LMS/QMS enhancements, system updates, and process improvements.
- Develop training reports, dashboards, and compliance metrics for leadership review.
Training Design & Continuous Improvement
- Develop technical training materials, SOP summaries, job aids, work instructions, checklists, and competency assessments.
- Partner with subject matter experts to ensure training materials reflect current procedures and regulatory requirements.
- Conduct training needs assessments and gap analyses to identify opportunities for improvement.
- Develop corrective training plans and evaluate training effectiveness.
- Support continuous improvement initiatives to strengthen employee competency, operational consistency, and compliance.
Leadership, Collaboration & Audit Support
- Provide technical guidance, mentoring, and coaching to trainers, Training Coordinators, supervisors, and subject matter experts.
- Facilitate training sessions, workshops, and Train-the-Trainer programs.
- Collaborate with Quality, Operations, Laboratory, and EHS teams to support training and compliance initiatives.
- Prepare and present training documentation during internal audits, client audits, and regulatory inspections.
- Assist with audit findings, corrective actions, investigations, and regulatory readiness activities.
- Identify and escalate training-related compliance risks and recommend appropriate corrective actions.
Job Requirements:
- 5+ years of progressive experience in training, learning and development, pharmaceutical quality, laboratory operations, cleanroom operations, regulated warehouse operations, or a related GxP environment preferred.
- Bachelor's degree in Life Sciences, Microbiology, Chemistry, Pharmaceutical Sciences, Laboratory Science, Quality, Education, or a related field strongly preferred.
- Experience working within pharmaceutical, biotechnology, laboratory testing, cleanroom, quality assurance, quality control, or regulated distribution environments strongly preferred.
- Strong working knowledge of cGMP/GDP, FDA regulations, 21 CFR, USP requirements, and pharmaceutical quality systems.
- Experience administering LMS/QMS platforms, managing training records, and developing role-based training programs preferred.
- Familiarity with cleanroom gowning, contamination control, sampling procedures, laboratory documentation, and data integrity requirements.
- Experience developing SOPs, training materials, technical documentation, competency assessments, and qualification checklists preferred.
- Experience supporting regulatory audits, deviations, corrective actions, change controls, and compliance investigations preferred.
- Advanced proficiency in Microsoft Office, particularly Excel, with experience in reporting, data analysis, and training metrics.
- Relevant certifications in GMP, data integrity, laboratory safety, Train-the-Trainer, OSHA, HazMat, or related disciplines are a plus.
Key Skills & Competencies
- Strong understanding of pharmaceutical regulatory compliance and training requirements.
- Excellent organizational skills with exceptional attention to detail.
- Strong technical writing, documentation, and training development abilities.
- Ability to interpret complex regulatory requirements and translate them into effective training programs.
- Excellent written and verbal communication skills.
- Strong analytical, problem-solving, and critical-thinking abilities.
- Ability to manage multiple priorities and deadlines in a fast-paced, regulated environment.
- Demonstrated ability to mentor, coach, and collaborate with cross-functional teams.
- Experience identifying training gaps and implementing process improvements.
- Ability to communicate effectively with employees, technical personnel, and senior leadership.
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