Training Assistant | Interim Role

The work you will tackle

• You will attend 2-3 post-training meetings to discuss learner performance that run as late as 5pm AZ time
• You may support classes during their nesting period of training which includes answering questions in real-time, monitoring client interactions, conducting AM and PM meetings, coaching FAs to performance, reporting out on FA performance in nesting
• You may be selected as an in-classroom support for the 4 week direction of roughly 20-30 learners, or as a support for the 2-week nesting period, or both
• You’ll have the chance to be a nesting coach support which is dedicated to helping learners in during the 2 week nesting period

What we’re looking for in your background & what makes you a success:

• Demonstrate strong ability to perform in current role
• Strong demonstration of FA skills to date (EARN, Thrive, CRM, FA Process)Excellent communication (verbal and written) and interpersonal skills to inspire and engage learners
• Creative problem-solving skills to solve barriers to learning when they are presented
• Strong organization and time-management skills
• High empathy skills and understanding of effective teaching methodologies and the willingness to keep abreast of new techniques in teaching
• Very high adaptability and ability to manage ambiguity in a rapidly evolving environment
• Have professional experience training in a corporate environment
• Have high energy and present a positive demeanor at all times
• Able to de-escalate highly emotional situations and support others through emotional stress
• Demonstrate a growth mindset and ability to thrive in a highly changing and dynamic environment

• What is the timeframe for this interim role?
• The role is an as-needed basis anticipated for October through December 2022
• Duration may be shortened or lengthened depending on business need
• If selected you may be asked to begin onboarding to the role prior to the October start date
• What happens after the training classes have completed?
• You will return to your prior role when the business need ends
• Is there additional compensation for this role?
• There is no additional compensation for participating in this interim role
• This is, however, an excellent opportunity to grow your skills for future considerations
• What are the hours for this role?
• Classes run 7AM-2:30pm AZ time
• You may be asked to join early/stay late to support learners that require additional support
• What happens to my clients during this time?
• You will be asked to transfer transfer your book of business so you can focus entirely on supporting our new FAs
• If you must maintain clients please make it known so the training team can coordinate