End to End Test Engineer

Location: Philadelphia, PA (ONSITE ONLY)

Rate depends on resume ( don t cross $60/hr)

Visa No H1B if not on your w2, No OPTs

Role Overview
We're looking for a Senior E2E QA Engineer to own end-to-end quality across the Order-to-Activation lifecycle. This role drives release quality, leads triage during critical issues, and coordinates across onshore-offshore teams and stakeholders for a fast-paced e-commerce/telecom-style environment.

Key Responsibilities

• Lead and drive E2E testing strategy across releases, owning quality sign-off
• Design, execute, and maintain E2E test scenarios covering Order Provisioning Activation Fulfillment Billing flows
• Understand and validate downstream system behavior when a flow is triggered order creation, provisioning triggers, activation status, billing/invoicing impact
• Create and manage test data across systems (Order Management, CRM, Billing, Provisioning) to support complex E2E scenarios
• Use Kibana (or similar log/monitoring tools) to trace transactions, debug failures, and validate system behavior across the flow
• Facilitate release readiness meetings, triage calls, and war-room sessions during incidents
• Conduct deep-dive root cause analysis on E2E failures spanning multiple systems; drive issues to closure with relevant teams
• Coordinate effectively across onshore-offshore teams, ensuring smooth handoffs and consistent communication
• Partner with Dev, Product, Billing, CRM, and Business stakeholders to align on scope, risk, and release timelines
• Mentor QA team members and establish E2E testing best practices

Required Skills & Experience

• 7+ years in QA/Testing, with strong E2E and systems-integration testing background
• Solid understanding of Order, Provisioning, Activation, and Fulfillment flows (e-commerce/telecom domain preferred)
• Working knowledge of Billing and CRM systems and their role in the E2E flow
• Strong API testing knowledge (REST/SOAP, Postman or similar)
• Hands-on experience with Kibana for log analysis and transaction tracing
• Skilled in test data creation/management across multiple integrated systems
• Excellent problem-solving, analytical, and triage skills
• Outstanding stakeholder management and communication able to command a room, drive alignment, and influence decisions
• Proven experience leading releases under tight timelines
• Experience working in onshore-offshore delivery models

Good to Have

• Exposure to automation tools (Selenium/Playwright/Cypress)
• Experience with CI/CD pipelines
• Prior experience as a QA Lead/Manager