Why This Role Stands Out
This hybrid role offers significant career growth as you'll be at the forefront of AI-driven customer experience, directly impacting product development and customer satisfaction within a renowned company. You'll thrive here if you're a curious, autonomous mid-senior engineer eager to master complex technical challenges and contribute to innovative solutions. Apply now to join a team dedicated to revolutionizing customer support!
Quick Overview
Job Description
Fin, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin resolves complex issues end-to-end across channels and integrates with Intercom for a unified help desk.
We're seeking a Technical Support Engineer who thrives in autonomy, is deeply curious, and fluent in AI tools. You will own the most complex technical queries, support customers, and help improve product and processes.
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