Quick Overview
Seniority
Mid Senior
Employment type
Full Time
Work mode
Hybrid
Location
Melbourne, Melbourne, Australia
Job Description
SOTI Inc is seeking an experienced Technical Support Specialist Level 3 in Melbourne to deliver expert support for our MobiControl and mobility solutions. You will work directly with customers and cross-functional teams to resolve complex issues and drive satisfaction.
You will diagnose advanced problems, mentor junior staff, and lead critical incidents to quick resolutions while delivering exceptional service.
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