Field Service Engineer

AR937 - Field Service Engineer

Location: Luton

Salary: £35,000 - £38,000 + Door to Door & Overtime

Overview:

First Military Recruitment are currently recruiting for a Field Service Engineer to join our client's team, covering a field-based role. The successful candidate will be responsible for the servicing, maintenance and repair of a range of industrial cleaning machinery, ensuring equipment is maintained to a high standard and repairs are completed within agreed Service Level Agreements.

Our client strongly encourages applications from ex-military personnel however, all candidates will be considered.

Duties and Responsbilities:

• Carry out servicing, maintenance and repairs on a range of industrial cleaning machinery.
• Diagnose faults and complete repairs on equipment, including vacuum cleaners, pressure washers, scrubbers and sweepers.
• Ensure all breakdowns and follow-up repairs are attended to within agreed Service Level Agreements.
• Complete scheduled planned preventative maintenance (PPM) visits and Portable Appliance Testing (PAT).
• Provide excellent customer service and technical support to customers.
• Maintain accurate records of all work completed, updating the company's central database in real time.
• Produce detailed reports following each site visit.
• Order and manage spare parts, ensuring van stock levels are maintained and replenished correctly.
• Ensure all work is carried out in accordance with company procedures and Health & Safety regulations.
• Maintain company vehicles to a high standard, ensuring they are kept clean and tidy.
• Attend company service and business review meetings.

Skills and Qualifications:

• Previous experience in a field service engineering role, ideally within an industrial or manufacturing environment.
• Experience servicing and repairing industrial cleaning equipment is highly desirable.
• Strong mechanical and electrical fault-finding skills, with an understanding of hydraulic and pneumatic systems.
• Experience working with internal combustion engines, including petrol, diesel and LPG.
• Ability to interpret technical manuals, schematics and diagrams.
• Competent using hand tools, power tools and diagnostic equipment.
• Good communication skills, with the ability to liaise professionally with customers and colleagues.
• Good IT skills, including experience using tablets and database systems.
• Knowledge of Health & Safety procedures and maintenance regulations.
• Physically capable of carrying out manual handling duties, including lifting heavy industrial battery packs.
• Full UK manual driving licence essential.
• Relevant engineering qualifications or industry certifications would be advantageous.

Benefits:

• Private healthcare.
• 21 days annual leave plus bank holidays.
• Enhanced workplace pension scheme.
• Access to discount and wellbeing portal (ICE Cube).
• Life assurance (2x annual salary).
• Long-service bonus, starting at £100 after five years, with an additional £25 for each subsequent year.
• Holiday buy-back scheme.

Location: Luton

Salary: £35,000 - £38,000 + Door to Door & Overtime