Hybrid IT Helpdesk Engineer II

Commerce is seeking a driven Helpdesk Services Engineer II to join our IT team in Sydney, Australia. You will support employees globally in a hybrid work environment, onboarding new hires, setting up devices, and owning end-to-end issue resolution.

The role involves hardware management, remote assistance, and collaboration with IT teams to maintain high service levels. Ideal candidates have 3+ years of Mac and Windows experience in a corporate setting, strong customer service, and a proactive,