Quick overview
Job description
Citizens Alliance Bank is seeking a customer-focused Teller/Personal Banker to support personal, agricultural, and business customers at a Minnesota community bank. You will process deposits, withdrawals, payments, and other routine transactions accurately; assist customers with account questions and digital banking; and identify relevant checking, savings, loan, and other banking solutions. Build lasting relationships through responsive, personalized service while protecting confidential information and following bank procedures and applicable regulations. Collaborate with colleagues to resolve issues and support branch goals. This role is ideal for someone who values integrity, attention to detail, and community connection. Cash-handling or customer service experience is preferred; banking experience is an advantage. On-the-job learning and career growth opportunities are available.
Responsibilities
- Process deposits, withdrawals, payments, and routine banking transactions accurately.
- Answer customer questions and provide account and digital banking support.
- Build customer relationships through attentive, personalized service.
- Identify customer needs and refer appropriate checking, savings, loan, and other banking products.
- Protect customer information and follow bank procedures and applicable regulations.
- Work with branch colleagues to resolve service issues and support branch goals.
Required Skills
- Cash handling
- Teller transactions
- Account servicing
- Customer relationship building
- Personal banking product knowledge
- Needs-based product referrals
- New account support
- Digital banking assistance
- Transaction accuracy
- Regulatory and data privacy awareness
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