Retail Sales & Merchandising Manager

Job Description
MICRO CENTER is the nation’s leading computer and electronics big box retailer, offering more than 40,000 top technology products. For over 45 years, our success has been driven by unmatched expertise, a passion for innovation, and a steadfast commitment to exceptional customer service. Joining Micro Center means more than working in retail—it’s an opportunity to be at the forefront of fast-growing tech, including edge AI, advanced 3D printing, robotics, and emerging maker solutions shaping the future.

At Micro Center, Passion, Energy, and Commitment aren’t just words—they’re how we work, grow, and win together. We take pride in creating long-term customer relationships and cultivating a workplace where associates are supported, empowered, and valued. Our teams play a hands-on role in bringing complex and cutting-edge solutions to life for our customers, making technology approachable and impactful every day. We are currently seeking a self-motivated, results-oriented
RETAIL SALES AND MERCHANDISING MANAGER
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At Micro Center, our core promise is to take care of our associates and customers—a commitment that continues to drive our success. If you’re energized by innovation and excited to lead in an environment centered on the future of AI, robotics, and next-generation technology, this is your opportunity to grow your career at the intersection of retail and innovation. Click here to view our job video
The salary range is $95 - 110K + Bonus potential.

Maintain orderly operation and safety of all areas of responsibility; ensure that sales policies and procedures are being properly carried out at the store level
Through sales floor leadership, ensure all customer issues are resolved in a timely manner and in alignment with company policy
Consistently achieve customer satisfaction, sales, productivity, payroll and expense goals
Ensure the execution of ad set and visual merchandising standards
Provide regular coaching and feedback to supervisors and ensure sales goals and results are communicated to all associates throughout the store
Review P&L statements with the General Manager on a monthly basis to identify areas of concern; recommend and implement sales improvement plans
Serve as manager-in-charge during the absence of the General Manager or other store managers
Manage all freight flow and merchandise processing, including regular cycle counts and tracking of company assets through inventory control
Manage staffing, orientation and training to ensure competent supervisors and associates are hired, trained and scheduled to properly service our customers
Develop and coach supervisors and sales associates in all departments in the areas of product knowledge, solution selling, standard operating procedures and customer satisfaction
Ensure Human Resources issues are handled in accordance with guidelines; partner with Regional HR Manager and Store Manager when needed
5+ years of leadership experience with a major big box retailer in a high-volume, 30,000+ square-foot store, preferably in a commissioned sales environment or within the consumer electronics industry
~ Previous experience in all aspects of retail management: driving sales, merchandising, operations, freight flow and customer service
~ Experience in human resources functions and capable of hiring, retaining and coaching qualified employees
~ Shifts include hours after and after the store is open to the public and may also include mornings, nights, weekends and holidays
Medical, Dental & Vision Coverage for regular full‑time associates
~ Tuition Reimbursement and Education Savings Opportunities to support continuous learning
~ 401(k) Retirement Plan with Company Match to help you plan for the future
~ Industry‑Leading Vendor and Company Training to build your skills and product expertise
~ Clear Career Growth and Advancement Opportunities across the organization
Our core promise is to take care of our associates and our customers
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