Eligibility Specialist - Nonprofit, 401k + Insurance

Front Desk Intake Eligibility Specialist provides front-line support to low-income households, greeting clients, processing eligibility applications, and handling phone inquiries. The role collaborates with community agencies and promotes energy assistance programs.
Key Responsibilities:

• Greet clients warmly, creating a welcoming environment
• Process applications to determine energy assistance eligibility
• Answer incoming calls professionally
• Collaborate with community agencies
• Attend community events as needed

Qualifications:

• Friendly, approachable demeanor with strong customer-focused attitude
• Ability to work independently and take initiative
• Willingness to help clients, coworkers, and community partners
• Proficiency in computer and math skills
• Outgoing personality
• Previous non-profit experience is a plus

Benefits:

• Health/dental/vision insurance
• 401(k)
• Paid time off