Sales Administrator

Just Recruitment is proud to be working alongside a well-established and growing business in Sudbury, assisting them in the recruitment of a Sales Administrator to join their team.
This is a varied and challenging role, ideal for someone who enjoys working in a fast-paced environment, has excellent attention to detail and takes pride in delivering outstanding customer service.

Key Responsibilities

Daily review and processing of customer schedules and sales orders. Accurate data entry and order management through customers' own online portals. Handling customer enquiries, resolving queries and proactively progressing orders. Liaising closely with internal departments, including Purchasing, Manufacturing and Despatch, to ensure orders are processed and delivered efficiently. Preparing commercial and export documentation. Supporting annual price increases and promotional activities for existing customers.

Providing general sales administration support and helping to resolve day-to-day operational issues. Approximately 75% of this position is administration-based and involves a significant amount of problem-solving, managing customer queries and ensuring orders run smoothly.

Essential Skills and Experience

Previous experience in a sales or customer-focused environment.
Strong problem-solving and organisational skills.
Excellent attention to detail and accuracy.
Confident using Microsoft Excel.
Ability to learn quickly and adapt to new systems and processes.
A proactive approach, with plenty of initiative.
A positive attitude and strong team-working skills.
Monday - Friday
9am - 5pm