IT Business Analyst 2

Job Summary

We are seeking a Business Analyst to analyze business processes, gather and document requirements, and support the design, testing, and implementation of new or enhanced business systems. The ideal candidate will work closely with business stakeholders, technical teams, and project members to deliver solutions that align with organizational objectives and improve operational efficiency.

Required Qualifications

• Bachelor''s degree in Information Technology, Computer Science, Business Administration, or a related field; OR
• Associate''s degree in a related field with two (2) years of relevant experience; OR
• Two (2) years of experience in a comparable Business Analyst role.
• Strong analytical, problem-solving, and organizational skills.
• Excellent written and verbal communication skills.
• Ability to work independently and collaboratively in a team environment.

Key Responsibilities

• Gather, analyze, and document business, functional, and system requirements.
• Collaborate with business stakeholders to understand business needs and translate them into detailed functional specifications.
• Create and maintain business requirements documents (BRDs), functional requirements, process flows, and design documentation.
• Conduct research and analysis using multiple data sources to identify business challenges and recommend effective solutions.
• Present findings, recommendations, and solution options to stakeholders and project teams.
• Develop test plans, test cases, and test scripts to validate business and functional requirements.
• Coordinate and support system integration testing (SIT), user acceptance testing (UAT), and post-implementation validation.
• Assist with system implementations, upgrades, enhancements, and change requests.
• Work closely with technical teams and third-party vendors to ensure solutions meet business requirements, regulatory standards, and best practices.
• Support end users by providing functional guidance, troubleshooting, and documentation.
• Organize workload effectively, prioritize multiple assignments, and consistently meet project deadlines.
• Participate in business process improvement initiatives and recommend opportunities for operational efficiency.

Required Skills & Experience

• Experience analyzing business processes and translating business needs into technical and functional requirements.
• Strong experience researching system and user issues using analytical and investigative techniques.
• Experience creating business requirements, functional specifications, workflow diagrams, and process documentation.
• Knowledge of software development lifecycle (SDLC) and business analysis methodologies.
• Experience with system testing, defect tracking, and change request validation.
• Proficiency with Microsoft Office Suite, including Word, Excel, Outlook, and PowerPoint.
• Strong attention to detail with excellent documentation skills.
• Ability to adapt quickly to changing priorities and business needs.
• Demonstrated accountability, professionalism, and commitment to delivering high-quality results.
• Excellent customer service, interpersonal, and stakeholder management skills.
• Strong time management and organizational abilities.

Preferred Qualifications

• Experience supporting system enhancement projects and application upgrades.
• Knowledge of business process improvement methodologies.
• Experience creating test data, executing test cases, and validating system changes.
• Project coordination or project management experience.
• Ability to manage multiple initiatives simultaneously in a fast-paced environment.
• Strong analytical thinking with the ability to identify root causes and recommend practical solutions.
• Experience working with cross-functional teams in an Agile or Waterfall environment.