Enterprise Monitoring Analyst with Solarwinds

·        Provide application performance monitoring to ensure that bedrock and critical applications, services, and technology systems meet established expectations for optimized performance, availability, and a consistent end-user experience.

·        Provide support to enhance Event Management (EM) capabilities. Provide “eyes on glass” monitoring, via continuous dashboard monitoring, in-depth alert analysis, and early detection capabilities.

·        Ability to serve as a subject matter expert (SMEs) for application performance monitoring tools (as mentioned above) for new and onboarded applications, services, and provide onboard presentations during routine health checks.

·        Experience monitoring and analyzing application performance, desktop performance, and availability monitoring/reporting using available tools such as, but not limited to Dynatrace, SolarWinds and ServiceNow.

·        Experience performing application or infrastructure real-time monitoring in a large-scale enterprise environment.

·        Well versed in Dynatrace and or Solarwinds.

·        Provide recommendations to improve the current VA monitoring environment via approved continuous improvement channels.