Administrative Services Assistant

Location: Nashville, TN
Work Arrangement: Hybrid
Duration: 12 Months
Contract Period: November 30, 2026 – November 30, 2027
Job Type: Contract

Job Description

We are seeking an Administrative Services Assistant to support healthcare program administration and financial processing activities. The candidate will assist with medical service billing, client eligibility verification, payment processing, vendor coordination, and maintaining program documentation.

Key Responsibilities

• Process medical service bills for eligible clients.

• Verify client eligibility and ensure payer of last resort requirements are met.

• Enter invoices into the payment management system to authorize payments.

• Monitor payment processing status and follow up as needed.

• Assist with payment denials and resolution processes.

• Communicate with vendors regarding payment-related issues.

• Maintain internal tracking spreadsheets and payment records.

• Support the recoupment process for denied or incorrect payments.

• Maintain and distribute updated fee schedules for covered healthcare services.

• Assist with the annual vendor authorization process.

• Review and process client eligibility applications.

• Maintain accurate documentation and support day-to-day administrative operations.

Required Skills

• Medical billing and invoice processing.

• Client eligibility verification.

• Payment processing and reconciliation.

• Vendor coordination and communication.

• Data entry and record management.

• Microsoft Excel and spreadsheet maintenance.

• Administrative and documentation skills.

• Attention to detail and organizational skills.

• Ability to handle confidential client information.

Preferred Qualifications

• Experience working with healthcare or public health programs.

• Knowledge of medical billing and payment procedures.

• Experience with eligibility applications and verification.

• Familiarity with government healthcare programs.

• Experience maintaining financial records and vendor documentation.

Work Location

710 James Robertson Parkway, 6th Floor, Andrew Johnson Tower, Nashville, TN 37243.

Work Arrangement: Hybrid