Adobe AJO AEP Consultant - Onsite at Richardson, TX

Must have skills:

Adobe Journey Optimizer (AJO), Adobe Experience Platform (AEP), Technical Management,

 

Detailed Job Description:

 AJO Technical Account Manager (TAM) – Job Description

•              Strong hands-on expertise in Adobe Journey Optimizer (AJO) and Adobe Experience Platform (AEP

•              Experience with customer journeys, audience segmentation, personalization, XDM schemas, datasets, profiles, and data ingestion

•              Serve as the primary technical point of contact for assigned customer accounts.

•              Provide proactive technical guidance, best practices, knowledge transfer, and support for platform changes and releases.

•              Coordinate and drive complex technical issues with Support, Engineering, Consulting, and Customer Success teams.

•              Strong understanding of REST APIs, JSON, JavaScript and SQL, with experience in integrations and troubleshooting.

•              Ability to independently lead customer engagements and translate business requirements into scalable AJO/AEP solutions

•              Strong customer-facing, stakeholder management, communication, and articulation skills.

•              Experience with other Adobe Experience Cloud solutions such as Adobe Campaign, CJA, Adobe Target, or Analytics is an advantage.

•              Strong problem-solving mindset with the ability to manage technical blockers, risks, and customer priorities.