Supervisor, Patient Business Services

POSITION SUMMARY/RESPONSIBILITIES The Patient Business Services (PBS) Cash Posting and Refund Supervisor will be a hands-on, working leader responsible for assisting the Manager and Assistant Director of Patient Business Services with coordinating activities within the Cash Posting and Refund departments. Responsible for assisting refund specialists and cash posters to resolve manual or electronic payment posting issues and expedite refund processes. Supports the Manager in the identification of opportunities for improvement and resolution of identified issues.

EDUCATION/EXPERIENCE A High School graduate or equivalent is required. A combined minimum of (3) years’ experience in hospital or physician billing, collections and auditing is required. Must have knowledge of Texas Medicaid, Medicare, Commercial insurance programs. Must possess strong interpersonal and communications skills.