Human Resources Generalist - Medical Office

About Us
For more than 60 years, we've built our reputation as one of New England's most respected life-safety/fire protection sprinkler contractors. As our company continues to grow, we're making a significant investment in our people by creating a new Human Resources Generalist position to provide dedicated on-site support to our employees and managers.

This newly created position will be responsible for managing the day-to-day Human Resources needs of the company, including recruitment, employee relations, performance management, benefits administration, and compliance with employment laws and regulations. The HR Generalist will work closely with senior leadership, managers, employees, and Corporate HR to provide timely, hands-on HR support and ensure consistent application of company policies and practices. This position serves as the primary on-site HR resource for Northeast Automatic Sprinkler.

The ideal candidate will be highly visible throughout the office and shop, build trusted relationships at every level of the organization, and be comfortable coaching managers, navigating difficult conversations, and addressing employee issues as they arise. While our union field employees primarily require HR support related to compliance, benefits, and employment administration, this role will provide full employee lifecycle support for our growing non-union office and shop staff.

Talent Acquisition & Employee Development
Partner with department managers, senior leadership, and Corporate HR to understand staffing needs and workforce planning. Manage the full-cycle recruitment process, including sourcing, interviewing, reference checks, hiring, and onboarding. Work with Corporate HR to develop creative recruiting strategies and build relationships with local trade schools, colleges, professional organizations, and other talent sources, as well as strategies for hard-to-fill roles and proactively build a pipeline of qualified candidates.

Work closely with the Business Operations Department to coordinate onboarding efforts. Performance Management
Coordinate and administer the performance review process for non-union employees. Provide day-to-day coaching and guidance to managers on performance management, employee development, documentation, corrective action, and career development. Employee Relations
Serve as the primary HR resource for managers and employees, providing guidance on employee relations, workplace concerns, conflict resolution, disciplinary actions, and other HR matters.

Conduct objective workplace investigations and work with senior leadership and Corporate HR to determine appropriate responses and corrective actions. Promote consistent application of company policies and employment practices. HR Operations & Compliance
Maintain organized and accurate employee records and HRIS systems, both written and electronic. Maintain a working knowledge of, and support compliance with, federal, state, and local employment laws and regulations and promptly escalate potential compliance issues to senior leadership and Corporate HR.

Work with Corporate HR to implement and continuously improve HR policies, procedures, and best practices. Prepare HR reports. Work with Corporate HR and senior leadership to create and maintain an Employee Handbook and communicate policy updates to employees. Partner with Business Operations to manage workers' compensation, leave administration, return-to-work programs, and related compliance. Maintain compliance with the Local 550 Collective Bargaining Agreement as it relates to HR administration and employment practices.

Other duties and responsibilities, and projects, may be assigned as business needs evolve. Bachelor's Degree in Human Resources, Business Administration, or related field. Minimum of 5 years of progressive Human Resources experience with significant experience in an HR Generalist role. Construction, manufacturing, industrial, or related industry experience required. Experience supporting employees at all levels of an organization, from entry-level positions through executive leadership.

Experience with employee relations, performance management, recruitment, benefits administration, payroll administration, and HR compliance. Working knowledge of union environments and collective bargaining agreements. Thorough knowledge of federal, state, and local employment laws and regulations. Strong interpersonal and relationship-building skills with the ability to communicate effectively with all levels of the company.

Ability to use sound judgment in handling day-to-day matters, understand when an issue should be escalated, and proactively keep senior leadership informed of issues, risks, and situations that may require awareness or intervention. Strong organizational and time management skills with the ability to adapt quickly to changing priorities and shift focus as business needs arise, including responding to urgent employee matters, time-sensitive hiring needs, etc…
Proficient with Microsoft Office and HRIS and payroll systems.

Busy construction office/shop with a casual, friendly, dedicated, and team-oriented atmosphere where everyone works together to get the job done.
~ Regular interaction with office personnel, shop employees, field supervisors, senior leadership, and the Corporate HR team.
~ Hours are Monday - Friday, 7:00 am - 3:00 pm. Occasional extended hours may be required to support interviews, employee relations matters, or business needs.

Comprehensive Benefits: Health, Dental, and Vision options.
Employer-paid group life insurance, AD&D, short-term and long-term disability insurance, and EAP
Generous PTO and paid holidays.