Quick Overview
Seniority
Mid Senior
Work mode
Hybrid
Location
Hartford, CT, United States
Posted
2 days ago
Java
Job Description
Hi,
Greetings from Conch Technologies Inc
Position: Genesys Cloud Architect
Location: Hartford, CT
Duration: 12+ Months Contract
Position: Genesys Cloud Architect
Location: Hartford, CT
Duration: 12+ Months Contract
Skillset: Genesys Cloud + Java
Job Description:
Design and architect Contact Center solutions on Genesys Cloud.
Expertise in design, implementation, and maintenance of contact center technology infrastructure.
Develop scalable, reliable, and high-performing contact center solutions.
Hands-on experience with telephony, CRM integrations, cloud platforms, security protocols, and Genesys Cloud integrations.
Experience in IVR development on Genesys Cloud.
Knowledge of Agent Softphone, Voice Recording, and Reporting Architecture is an added advantage.
Ability to create customer-centric and efficient contact center solutions.
Thanks & Regards,
Nayak Teketi | US IT Recruiter
|
Conch Technologies, Inc |
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