Workplace Support/ IT support consultant

Job title: Collaboration Tools Specialist/ Workplace Support
Location: San Francisco, CA

Duration: 12+ Months

 Position Summary

Administer and improve enterprise collaboration platforms, conference-room technology, access standards, integrations, and user experience.

 Key Responsibilities

• Administer Google Workspace, Slack, Zoom, and related collaboration services.
• Design groups, access policies, retention settings, and application standards.
• Configure and support conference-room audiovisual systems.
• Automate user provisioning, deprovisioning, and license assignment.
• Integrate collaboration platforms with Okta, HRIS, ITSM, and security tools.
• Troubleshoot platform, access, messaging, meeting, and room-system issues.
• Create configuration standards, support procedures, and user documentation.

 Required Qualifications

• Hands-on administration of Google Workspace and at least one of Slack or Zoom.
• Experience with user lifecycle, groups, permissions, and enterprise application settings.
• Experience supporting meeting rooms or audiovisual collaboration systems.
• Ability to automate workflows using APIs, scripting, or native tools.
• Strong customer communication and cross-functional collaboration skills.

 Preferred Qualifications

• Okta or other identity-platform integration.
• Google Workspace security and compliance controls.
• Slack Enterprise Grid or Zoom Rooms.
• Terraform, Git, or configuration-as-code.
• High-growth, multi-office technology-company experience.