Workstation Technician

IDR is seeking a Workstation Technician. The role is based in Jacksonville, FL, at 4500 San Pablo Road. This is a 6-month contract position that involves performing break/fix operations, PC and printer refresh, and troubleshooting within a hospital environment. The position combines hands-on technical work with collaboration to ensure timely support for hardware and software issues, using tools such as ServiceNow, and requires excellent communication skills.

Position Overview for the Workstation Technician:

• Perform break/fix operations, including troubleshooting technical issues related to computers and printers.
• Conduct PC and printer refresh procedures, supporting hardware updates and replacements.
• Support and troubleshoot hardware and software issues for hospital-based systems.
• Assist with configuration and installation of operating systems and software applications.
• Collaborate with team members and communicate effectively with hospital staff regarding technical support.

Requirements for the Workstation Technician:

• Associates degree in Computers, Technology, Electronics, or related field, or two years of Technical School training in the same areas.
• 2+ years of customer service experience supporting computers.
• Knowledge of Operating Systems, configuration, hardware setup, and software installation.
• 2+ years of experience in PC and printer refresh, with basic troubleshooting skills.
• Ability to lift 75 pounds and distinguish colors.

What\'s in it for you?

• Engage in a critical backfill for urgent hospital support operations.
• Work schedule from 08:30 to 17:00, Monday through Friday, with potential flexible hours based on business needs.
• Opportunity to gain experience supporting healthcare operational technology.

Why IDR?
25+ Years of Proven Industry Experience in 4 major markets
Employee Stock Ownership Program
Dedicated Engagement Manager who is committed to you and your success.
Medical, Dental, Vision, and Life Insurance
ClearlyRated\'s Best of Staffing Client and Talent Award winner 13 years in a row.

#LI-Onsite

By submitting this application, you acknowledge and consent to engage in conversation with a recruiter or virtual recruiter from IDR Inc. and its affiliates, and contracted partners by receiving calls, AI-generated calls, texts, or emails to the contact information provided. Please ensure that the contact information provided is one you are permitted to use and are authorized to receive such messages on. If your contact information changes during the application process, please notify IDR promptly. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can opt-out of receiving communications at any time by saying or replying with "STOP" and "HELP" for help. To view our privacy policy, you may access it here (;br>PandoLogic. Keywords: Help Desk Technician, Location: Jacksonville, FL - 32207