Technical Product Manager

UPDATE: Role is still open – need someone with prior experience in payments, order management, e-commerce checkout, or financial transaction systems.
ALSO: need retail experience

W2: Technical Product Manager

Remote (EST/CST only)

Video

REQUIRED SKILLS

·         Experience as a Technical Product Owner / Product Owner on a software delivery team (Agile/SAFe), not just a business analyst or project coordinator.

·         Demonstrated ability to create clear, testable acceptance criteria and break down features into right-sized stories.

·         Comfortable discussing APIs, data flows, and system integrations with engineers — enough technical depth to ask the right questions and make scope tradeoffs, not necessarily hands-on coding.

·         Experience owning a backlog for a service with real production usage (not just a greenfield project).

·         Strong written and verbal communication — this role will need to translate between engineering and business/compliance stakeholders.

What You'll Be Doing

·         Translate business and compliance requirements into well-defined features, stories, and testable acceptance criteria for payments/tender flows.

·         Maintain backlog ordering, readiness, and transparency for the team(s) you support; make timely scope and priority calls to keep delivery moving.

·         Develop a working understanding of the payment pipeline (tender selection, authorization/capture, card tokenization, partial/split capture for marketplace orders, government benefit tender handling) sufficient to make informed tradeoffs with engineering.

·         Partner with engineers/architects on discovery and refinement without dictating implementation; flag ambiguous requirements, dependency gaps, and risk early.

·         Validate delivered work against acceptance criteria and intended outcome, including coordination of functional/integration testing across tender types.

·         Ownership in release readiness for payments changes — understand what's shipping, confirm monitoring/rollback thinking, and support go-live communication.

·         Support production issue triage for payments incidents (customer/business impact, ownership, communication) in partnership with engineering.

·         Work within the team's existing SAFe Agile ceremonies (planning, standups, backlog refinement, retro).