SAP Master Data Support Analyst

Job#: 3051269

Job Description:
Overview

We are seeking a detail-oriented SAP Master Data Support Analyst to support enterprise master data initiatives. This role focuses on creating, updating, and maintaining material master data within SAP while ensuring data accuracy, process compliance, and timely request completion.

The ideal candidate will have experience working with SAP, ERP systems, or master data processes and be comfortable operating in a fast-paced environment where processes may evolve over time.
Responsibilities
SAP Master Data Management

• Create, update, and maintain material master records within SAP.
• Review incoming requests for completeness and accuracy.
• Ensure compliance with established data governance standards and business rules.
• Support mass updates, data cleanup initiatives, and data validation activities.
• Maintain a high level of data accuracy and consistency.

Request & Ticket Management

• Receive, prioritize, and process master data requests.
• Track requests through completion and provide timely stakeholder updates.
• Follow up with requestors to gather missing information and resolve issues.
• Collaborate with cross-functional teams to ensure timely ticket resolution.
• Escalate issues when necessary to avoid business interruptions.

Process Documentation & Continuous Improvement

• Maintain and enhance process documentation as procedures evolve.
• Identify opportunities to improve efficiency and streamline workflows.
• Support knowledge sharing and training activities across the organization.

Metrics & Reporting

• Track operational metrics including request volume, backlog, turnaround time, and completion rates.
• Develop reports and dashboards to monitor workload and team performance.
• Analyze trends and recommend process improvements based on data insights.

Required Qualifications

• Experience working with SAP, ERP systems, master data, data governance, or similar business processes.
• Strong attention to detail and commitment to data accuracy.
• Excellent organizational and time-management skills.
• Ability to manage multiple priorities simultaneously.
• Strong written and verbal communication skills.
• Experience creating and maintaining process documentation.

Preferred Qualifications

• Experience with SAP S/4HANA Material Master data.
• Experience supporting supply chain, manufacturing, or product lifecycle processes.
• Experience using ticket management systems.
• Advanced Microsoft Excel skills.
• Experience building reports, metrics, or dashboards.
• Experience working in a regulated or highly structured environment.

Desired Characteristics

• Takes ownership of requests from intake through completion.
• Strong customer service and stakeholder management skills.
• Comfortable working with evolving processes and limited documentation.
• Highly organized and detail-oriented.
• Proactive in identifying process improvements and reducing rework.
• Balances transactional work with continuous improvement initiatives.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

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Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

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