Quick Overview
Job Description
Optimum, a leader in telecommunications, is seeking a Direct Sales Representative to grow residential and small business customers for internet, TV, mobile, and voice services. In this field-based role, you'll prospect in assigned territories, conduct door-to-door outreach, qualify customer needs, and present tailored Optimum bundles. You'll manage the full sales cycle from lead generation to close, follow up on inquiries, and meet or exceed monthly sales and performance targets.
Success requires strong product knowledge, persuasive communication, accurate order entry, and a commitment to exceptional, customer-focused service in local communities.
Responsibilities
Prospect and generate new residential and small business leads within assigned territories
Conduct door-to-door outreach to promote Optimum internet, TV, mobile, and voice services
Assess customer needs and recommend appropriate bundled solutions
Present pricing, promotions, and service options clearly and persuasively
Manage full sales cycle from lead qualification through close and order submission
Meet or exceed monthly sales, revenue, and activity targets
Maintain accurate records of prospects, sales, and follow-ups in CRM tools
Provide high-quality customer service and support during and after the sale
Stay current on Optimum products, fiber network capabilities, and competitive offerings
Collaborate with local teams to support community events and marketing initiatives
Required Skills
Direct sales
Door-to-door sales
Lead generation
Customer needs assessment
Sales closing techniques
Territory management
CRM software usage
Product and pricing presentation
Order entry and documentation
Time management
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