Technical Writer

Job#: 3052842
Job Description:
Apex Systems is a world class technology services business that incorporates industry or insights and experience to deliver solutions that fulfill our clients' digital visions. Apex has an opportunity for an Technical Writer. For applicants who are interested in this opportunity, send your updated resume to .

Here are the details

Position: Technical Writer
Location: Remote (or Hybrid in Acton, MA/San Diego, CA)
Project Duration: 12 months
Rate: Negotiable Bases on Experience
Position Overview:
Apply your strategic, organizational, and creative skills to provide informative content vital for our products and customer experience. A strong background in technical writing is must. This is a highly collaborative role where you'll partner with multiple cross-functional teams distributed across the country and globally.

The Technical Writer is responsible for the creation of technical design documentation, accessible UX copy (i.e. alt text), managing UX strings, and supporting new tool implementations. You'll collaborate with key stakeholders like UX Design, UX Content Strategy, and other stakeholders.. The ideal candidate has experience contributing to innovation by connecting dots, building processes, and being flexible. They will collaborate with cross-functional leads within technical and UX teams. They're able to receive critical feedback and communicate effectively even amongst strong opinions.

Responsibilities

Write clear and concise design/technical documentation in support of our regulatory and quality processes (e.g., graphical requirements specifications). Responsible for documentation submissions into Asset and Product Lifecyle Management (PLM and ALM) systems. Support process and tool improvements. Create accessible text and other technical microcopy, such as string IDs, within design files with Figma. Manage all UX strings across all products in support of translation processes.

Help develop and maintain Technical Writing guidelines within our team's UX writing style guidelines. Collaborate effectively and frequently with cross-functional stakeholders within and outside of UX, leading the revision process, and any deadlines. Work closely with UX managers to identify impacts and coordinate content outputs for all products / platforms.

Education and Experience

BA or BS in a discipline related to Technical Writing and the English language (e.g. Business Communications, English), or 1-3 years related experience in content creation for a medical device manufacturer and/or equivalent combination of education or experience.
Healthcare, life sciences, or diabetes experience preferred.
Must have ability to understand medical, clinical, and technical aspects of diabetes management and drug delivery products.

Skills/Competencies

To craft our content:
? Exceptional writing and editing capabilities.
? High level of competency in applied writing skills, especially writing for a lay user audience.
? Ability to learn and communicate technical concepts clearly and effectively, with a focus on storytelling.
? Precise attention to detail for technical documentation.
? Understanding of common design tools, language, and processes. To succeed as an individual contributor:
? Excellent project management abilities and process development skills.
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Able to coordinate responsibilities for 1-2 programs in your care.
? Eagerness and aptitude to learn new technologies quickly.
? Able to prioritize work to meet program timelines and to respond to tight deadlines for urgent matters. To collaborate as a part of our team:
? Strong interpersonal skills and track record of building collaborative relationships.
? Ability to coordinate and synthesize requirements from a variety of subject matter experts in upstream and downstream functions.
? Comfort with a dynamic agile software development environment.
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Ability to make problems visible and actively participate in solution-finding.
? Immense flexibility: driving a focused approach while being able to pivot in a growing, fast-moving organization. To work with our tools:
? Proficiency with Microsoft tools and applications; including Outlook, Word, Excel, and PowerPoint.
? Experience with DITA XML-based component content management systems, such as Madcap IXIA or similar.
? Experience with quality management systems like Arena, Polarion, or similar documentation systems (preferred).
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Proficiency with UX tools: Framer, Figma, Miro, Jira, Confluence, and Smartsheet (preferred)
Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package.

Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Everforth Apex uses a virtual recruiter as part of the application process. Click for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.

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Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure.

Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA.

Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide. Everforth Apex Systems is an equal opportunity employer.

We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law.

Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at or . Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.

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