Quick Overview
Seniority
Mid Senior
Work mode
Hybrid
Location
New York, NY, United States
Posted
Yesterday
Root Cause AnalysisStakeholder Management
Job Description
- Proven experience as a Business Analyst supporting commercial lending, syndicated loans, or loan operations environments.
- Strong hands-on knowledge of Finastra Loan IQ, including servicing, accounting, agency, and loan lifecycle functionality.
- Experience gathering requirements, documenting business processes, and delivering technology change initiatives within financial services.
- Strong analytical skills with experience supporting reconciliations, reporting, and investigation of loan balances, interest, fees, and accounting outputs.
- Excellent stakeholder management and communication skills with the ability to collaborate across business, technology, and vendor teams.
- Partner with business stakeholders to gather, analyze, and document requirements across loan origination, servicing, repayments, restructures, and other loan lifecycle events.
- Serve as a Loan IQ SME, supporting modules including servicing, accounting, agency deals, and integrations with upstream and downstream systems.
- Translate business requirements into functional specifications, user stories, process flows, and solution designs for development teams and vendors.
- Lead or support testing activities including SIT and UAT, creating test cases, managing defect resolution, and validating business outcomes.
- Provide production support through issue triage, root cause analysis, data investigation, and coordination with technology teams and third-party vendors.
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