Quick Overview
Job Description
Bonus based on performance
~ Dental insurance
~ Free food & snacks
~ Health insurance
~ Training & development
~ com is a leader in our industry, remanufacturing and distributing parts for diesel fuel injection systems in Ford, Chevrolet, and Dodge/Ram trucks. Our company was founded in 2009 by San Luis Obispo natives who wanted to find a better way to help diesel truck owners get the parts they need. We pride ourselves in utilizing innovative technology to improve our products and provide a better experience for our customers every day.
We offer a complete benefits package that includes Paid Time Off, Paid Holidays, Medical, Dental, Vision, and Life insurance as well as VIP access to company sponsored events and team-building activities. We are also proud supporters of the Central Coast community and sponsors of SLO Blues Baseball, Cal Poly Athletics, as well as local rodeos and other community functions.
Sales and Customer Service Representative Job Duties
The main function of this role is to handle inbound and outbound phone calls, emails, and chats from our customers. This means accepting orders over the phone, answering customer questions about the status of their order, and fielding calls to address warranty issues or other customer concerns. Ability to navigate computer programs, type, and process data quickly is a must.
Basic phone and computer skills (Apple products), and experience using Salesforce are highly recommended. Mechanical experience, specifically in the automotive industry is a plus, but not required. Our team members work in a brand-new, climate-controlled office with an excellent view. Must be able to be seated, working in front of a computer for 7-8 hours per day.
Highest Quality
We know quality is paramount in everything we do; We take pride in delivering the best possible products to our customers every day.
We help each other succeed.
Competitive Hourly Pay - depending on work ethic, experience, and character. Performance based bonus opportunities
Medical, Vision, and Dental Benefits
401K Retirement Plan with 4% Employer Matching
Paid Holidays
A break room stocked with snacks and drinks
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