Senior Escalations & Automation Engineer

Aspire Software, an Operating Group of Valsoft Corp, leads with ambitious customer outcomes in Australia's hospitality tech space through complex issue resolution and proactive product improvements. The role spans go-to-market influences, from Sales to Support, driving automation, enterprise solutions and proactive workflows.

Success is measured by backlog reduction, fewer escalations, automation-driven improvements, and stronger collaboration across Support, Product, and Engineering.