Why This Role Stands Out
This role offers a fantastic opportunity to provide critical IT support within a reputable organization, developing your skills in a secure, high-impact environment. You'll thrive here if you're a proactive problem-solver with a passion for assisting VIP users and a commitment to exceptional service delivery. Embrace this chance to advance your career in a dynamic, 24/7 setting.
Quick Overview
Job Description
Kinetic IT is hiring an Associate Systems Engineer - Level 2 Support to provide on site IT support in a large, secure environment serving Federal Government services. The role is 100% onsite in Canberra, with opportunities to cover Sydney or Perth as needed.
You will handle incidents, guide VIP end users, and ensure service levels are met while maintaining a strong customer focus. NV2 clearance is required, and a 24/7 rotating shift is expected.
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