Human Resources Operations Director

As an HR Operations Manager, you will own the day-to-day relationships for a portfolio of high-growth startups, serving as each client’s primary point of contact and trusted HR partner. You will stay closely connected to client needs, anticipate priorities, and ensure they receive responsive, high-quality support. Reporting to the HR Director, you will lead a team of HR Generalists and Philippines-based HR Specialists responsible for onboarding, employee changes, benefits administration, payroll support, recordkeeping, and other core HR operations.

When a founder wants to terminate someone in California next week, when a client hires their first employee in New York, when a harassment complaint lands with no precedent behind it — that's your call to lead to lead your team to the right decision. If you have built or managed an HR function in a fast-growing organization, this role offers the opportunity to apply that experience across a portfolio of companies, with a team to lead and support. Direct management responsibility.

You’ll lead and develop a distributed HR team, set priorities, delegate work, provide feedback, and address performance concerns when needed. You’ll serve as the primary HR contact for founders and client leadership, providing practical guidance and taking responsibility for the quality and timeliness of the team’s work. Broad compliance exposure. You’ll support clients across multiple states, including California, New York, Washington, and Colorado, as well as international contractors and EOR arrangements. Clear boundaries around legal matters.

You’ll be expected to recognize when an issue falls outside the scope of HR guidance and advise the client to consult qualified employment counsel. Client communications, documents, and processes are shared across the team to support visibility, review, feedback, and continuous learning. Lead a team of HR Generalists who oversee the day-to-day work of our Philippines-based HR Specialists. Assign client coverage, set priorities across the portfolio, and manage capacity. Coach and develop the people under you, including performance conversations and hiring input.

Translate risk into decisions a founder can actually make. Compliance and risk (you own the outcome; Federal, state, and applicable international employment compliance across the client portfolio. Keep the team on top of contract renewals, policy deadlines, filing dates, and other compliance deadlines. Set the standards for employment agreements, offer letters, separation agreements, and policy documents; provide final approval and personally draft more complex documents when needed.

Oversee the implementation and ongoing maintenance of employee handbooks, state addenda, and required compliance notices.

Employee relations (this one stays with you)
Guide clients through performance management, accommodations, leave, and terminations
Support client managers through difficult conversations without taking the conversation from them
6+ years in HR operations, compliance, or a senior generalist role, including at least 2 years directly managing or reviewing the work of other HR professionals
~ Client-facing or multi-entity experience — consulting, outsourced HR, PEO, or a multi-entity corporate role.

Demonstrated multi-state compliance ownership, including California
~ Experience conducting workplace investigations and documenting them
~ Hands-on background across the full stack your team runs — payroll, onboarding, benefits, PEO, HRIS.

The ability to run a client call alone and hold the room when the answer isn't good news
~ Experience managing offshore or distributed teams
PHR-CA or California-specific compliance depth
International employment, EOR, or global contractor exposure
Bachelor's degree in HR, business, or a related field
Health, dental, vision with employer contributions
~Fully remote role
~ SHRM or HRCI recertification support and professional development budget
Hiring process
Application review → 15 minute call with recruiter → practical exercise →
30-minute intro call → technical conversation with a Controller → final conversations with HR Director & CEO → paid trial onboarding.

About B Consulting
B Consulting is a premier outsourced finance, accounting, and HR firm supporting funded, high-growth startups through mid-stage businesses in tech, consumer products, retail, manufacturing, and services. We give founders the financial roadmap to make smart decisions — and, using best-in-class software and process, we deliver peace of mind. This is a full-time remote position. B Consulting is an

Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.
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