Marketing Performance Operations Lead

We're a certified female- and minority-owned global beauty brand. Marketing is our engine. You'll be the operating backbone of the marketing team — half marketing ops, half chief of staff. You'll build the systems, own the numbers, and become a true force multiplier to our marketing leader.

Location

Remote — open to candidates based in the US or LATAM.

Build a real operating cadence — weekly stand-ups, monthly reviews, quarterly planning — so the team runs on rhythm, not chaos
Own the launch calendar and keep every team ready — creative, e-commerce, retail, social — so nothing slips
Run quarterly planning, track OKRs, and keep decisions moving to closure
Manage the marketing budget, POs, and key vendor relationships
Find the recurring friction points and turn them into documented playbooks
Connect marketing tightly with product, e-commerce, retail, and ops
4–6 years in marketing ops, growth/biz ops, or a chief-of-staff role — ideally consumer, DTC, beauty, or CPG
~ Hands-on experience with a modern martech stack: email/CRM (like Klaviyo), an e-commerce platform (like Shopify), and analytics/attribution tools
~ Comfortable in project management tools (Asana, monday, Trello) — and in the discipline behind them
~ A track record of running complex, cross-functional projects or launches from start to finish
Bonus points for:
Beauty, hair, or CPG experience
Omnichannel exposure across DTC and retail (Target, Ulta, Amazon, TikTok Shop)
SQL, GA4, or a BI/attribution tool like Looker or Northbeam
Experience scaling ops inside a fast-growth, founder-led brand