10079003: Operations DX & AI Delivery Transformation Specialist

A leading global Bank is seeking a Digital Experience and AI Delivery Specialist to join their newly established Operations Transformation Office in London.

This role offers the opportunity to drive operational excellence by leveraging digital tools, automation, and AI solutions. Collaborate with diverse teams to deliver scalable, user-focused solutions that enhance efficiency and safety across the organisation. Enjoy flexible working arrangements (minimum three days in-office) and access to professional development opportunities.

Your Role:

• Identify and improve business processes through digitalisation and automation.
• Design and implement solutions using Power Platform tools (Power Apps, Power Automate, Power BI - including DAX and Power Query) and Tungsten Automation tools
• Promote generative AI tools like Copilot and integrate AI agents into workflows.
• Prepare impactful updates for committees and stakeholders.
• Stay informed on emerging technologies to maintain a competitive edge.
• Build strong relationships with stakeholders to ensure successful project outcomes.

Your Profile:

• Proven experience delivering transformation projects within financial services.
• Strong, hands-on expertise in Microsoft Power Platform (Power Apps, Power Automate, Power BI, with working knowledge of DAX and Power Query)
• Familiarity with process automation platforms (e.g., Tungsten Automation or PEGA).
• Proficiency in Python for data processing tasks.
• Strong documentation skills using PowerPoint for non-technical audiences.
• Knowledge of corporate banking operations and change management principles.
• Excellent communication, stakeholder engagement, and planning skills.

Why Join?

Be part of a globally respected financial institution committed to innovation and operational excellence. Work in a collaborative environment that values inclusively, integrity, and professional growth while driving meaningful change through cutting-edge technology.

Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates