Why This Role Stands Out
This hybrid role offers a fantastic opportunity to leverage your advanced Citrix, Intune, and Windows engineering skills on impactful projects, with potential for extension. You'll thrive here if you enjoy complex problem-solving and contributing to enterprise endpoint strategy, so we encourage you to apply.
Quick Overview
Job Description
Tier 3 Citrix / EUC Engineer
Location: Hermitage, PA (Hybrid)
Duration: 3 Months with possible extension
Start Date: ASAP
Position Overview
We are seeking a Senior/Tier 3 Citrix & EUC Engineer with strong expertise in Citrix, Windows Desktop Engineering, Group Policy (GPO), and Microsoft Intune. This role is not limited to Citrix administration it requires a well-rounded engineer capable of handling advanced end-user computing challenges and contributing to enterprise endpoint engineering initiatives.
Key Responsibilities
- Provide Tier 3 engineering and support for Citrix Virtual Apps and Desktops / Citrix DaaS environments.
- Troubleshoot complex issues involving Citrix VDA, ICA/HDX, Workspace, Policies, profiles, printing, and session performance.
- Design, manage, and troubleshoot Active Directory GPOs, including inheritance, conflicts, and Citrix-related configurations.
- Administer and troubleshoot Microsoft Intune (device configuration, compliance, app deployment, Windows Autopilot).
- Perform Windows 10/11 desktop engineering: imaging, patching, optimization, compatibility, and troubleshooting.
- Support FSLogix, Citrix Profile Management, Active Directory, Entra ID, and hybrid-joined devices.
- Develop PowerShell scripts for automation and troubleshooting.
- Conduct root-cause analysis, resolve recurring issues, and produce technical documentation.
- Collaborate with infrastructure, security, application, and Service Desk teams on escalations and engineering projects.
Must-Have Skills
- 7+ years of Citrix / EUC / Desktop Engineering experience.
- Strong Tier 3 Citrix troubleshooting and administration skills.
- Hands-on experience with Citrix Virtual Apps and Desktops / Citrix DaaS.
- Advanced GPO / Active Directory administration.
- Hands-on Microsoft Intune expertise.
- Strong Windows 10/11 Desktop Engineering background.
- Experience with FSLogix / Citrix Profile Management.
- Strong PowerShell scripting and Windows troubleshooting.
- Excellent analytical, communication, and problem-solving skills.
Nice-to-Have Skills
- Citrix certification (CCA-V/CCP-V or equivalent).
- Microsoft Endpoint/Intune certification.
- Experience with SCCM/MECM.
- Knowledge of Citrix WEM and/or NetScaler/ADC.
- VMware or other virtualization experience.
- Application packaging (MSI/MSIX).
- Azure / Microsoft Entra ID experience.
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