Parts Sales Specialist

Job Description
Job Description
Originally established to help dealers meet the growing needs of their niche consumers,
Integral dx has become adept at providing OEM products tailored to the specific needs of its clients. Today Integral dx offers a family of products designed and built to meet the needs and challenges out in the field. Learn more about us at integraldx.com and apply today!

SCHEDULE

Full-time, Monday-Friday, 1st Shift (Flexible Start/End Times Between 7am to 6pm)
SALARY RANGE:
$36,500 - $52,000, in accordance with experience
BENEFITS:
Medical, Dental, & Vision Insurance; HSA/FSA options; Accident & Critical Illness Insurance; Short- and Long-Term Disability; 401(k) with Employer Match; Term Life Insurance; Employee Assistance Program; Employee-of-the-Month and Year; RITALKA University; Employee Luncheons; Community Volunteering
The
Integral dx Parts Sales Specialist's primary responsibilities are to field customer calls, emails, assisting in parts selection process and cradle to grave order fulfilment.

Providing product support knowledge to ensure accurate parts are selected, quoted, sold, packaged and shipped to the customer with correct paperwork. Liaison for intercompany transfers within the RITALKA Organizations. Regular communication with supply chain to ensure accurate stocking levels and lead time generation. Timely communication to internal and external customers. What does the Parts Sales Specialist do at Integral dx? Field communications from all modes of contact in support of parts sales
Phone, text, email, online inquires, standard mail, etc.

Creating and managing quotes
Creating and managing sales orders
Processing shipments, packing lists, BOLs, and customs paperwork
Filing and disseminating paperwork appropriately
Setting up new customer profiles
Requisitions transportation quotes from carriers
Contacts carriers or brokers to make arrangements and to issue delivery or offload instructions
Coordinates all facets of shipping & freight
Ability to understand and willingness to follow existing QC processes
MRP and documentation processing
Processing product returns
Processing warranty claims
Data analysis
Parts promotion marketing efforts
What are we looking for in a quality Parts Sales Specialist?

High school degree or GED, Associate's degree preferred
Computer skills and experience in Microsoft Suite
Experience using Online services, such as UPS.com for shipping, and navigating the internet for information or products
Professional email and phone etiquette with order taking skills
Critical thinking skills and problem-solving skills
Ability to work under pressure
Ability to work within ambiguous situations
General knowledge of business-to-business buying/selling
Experience with shipping freight and with general product packaging
Ability to read, or learn to read, electrical, hydraulic and pneumatic schematics and bill of materials
Ability to understand and communicate technical status with engineering and management
Reliable transportation with the ability to travel between company locations on occasion
Able to sit at a desk for 8 hours/day
OR
Any combination of education and experience that would provide the required skill and knowledge for successful performance would be acceptable.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Integral dx Overview
When it comes to recruiting, many companies focus on an applicant's faults - what doesn't fit, what experience they don't have, etc.

Our philosophy is different in that we are actively looking for a reason to hire someone. Integral dx is an OEM equipment and attachments producer that includes machinery in construction, agriculture, and mining industries. As part of our commitment to our customers, we also provide after-market parts and service support for our products. At Integral dx, we take the needs of customers and quality of our products very seriously. We pride ourselves on finding solutions that work efficiently and effectively. Learn more about us at integraldx.com.

Why You Should Apply Here
Integral dx is a family-owned company focused on creating jobs in rural communities in the upper Midwest; purposefully deciding to create jobs away from the chaos of larger metro areas. Our company values help to foster strong relationships with not only our employees and customers, but also our communities. We take pride in finding careers that fit the person rather than a person to fit a job which allows us all to do extraordinary things with ordinary people.

We are an equal opportunity employer and consider all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.