HVAC Technical Service & Support Specialist Office-Based Position

HVAC Technical Service & Support Specialist Office-Based Position

HVAC Technical Service & Support Specialist Melbourne

Use Your Technical Skills in a Different Way

You've spent years building technical expertise in HVAC-now put that knowledge to work in a role that offers greater work-life balance, career progression and long-term stability.

Join a market-leading HVAC manufacturer where you'll support customers, technicians and internal teams with expert product advice and technical solutions.

The Role

You'll become an important part of the Technical Support team, helping customers resolve technical issues while ensuring outstanding service is delivered every time. You'll receive comprehensive training on products and systems, making this a fantastic opportunity for someone transitioning from the field into the office.

Your Responsibilities

• Technical customer support
• Product troubleshooting
• Service coordination
• Warranty processing
• Technical documentation
• Customer follow-up
• Cross-functional collaboration

About You

• Air Conditioning & Refrigeration trade qualification
• HVAC industry experience
• Excellent communication
• Strong troubleshooting ability
• Basic computer literacy
• Enjoy helping people

Why Join?

• Global organisation
• Hybrid work after probation
• Career development
• Supportive team
• Long-term opportunity
• Stable office environment
• Excellent company culture