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Senior Enterprise Services Engineer

Adelaide AirportAdelaide, Adelaide🇦🇺Australia

Quick overview

SeniorityMid Senior
Employment typeFull Time
Work modeHybrid
LocationAdelaide, Adelaide, Australia
Active DirectoryComplianceProcurementRisk ManagementAzure

Job description

Job Details: Senior Enterprise Services Engineer

Full details of the job.


Vacancy Name


Vacancy No


Vacancy No VN485


Location


Employment Type


Employment Type FT - Full-time


Hours Per Week (Part Time Only)


Position Purpose


The Senior Enterprise Service Engineer is a key position in the technology team, directly building and supporting technology within a mission critical environment. The individual will be an infrastructure expert with substantial experience in several key domains. A person who understands that delivery requires ownership and collaboration and who only wants to innovate and create highly operationally secure and resilient solutions.


Key Accountabilities

  • Technical

    • Drive the adoption of new technologies and provide strategic thinking to the group

    • Ensure all products, services and procedures are highly secure

    • Ensure all assets are highly available and appropriately monitored

    • Design, provision, support and maintain physical and virtual server infrastructure

    • Drive the successful completion of business and Secure IT projects

    • Ensure all assets are hardened and patched appropriately on a regular basis through automation

    • Support the administration of the company's cloud infrastructure

    • Secure access to AAL in partnership with other IT technical teams

    • Research and participate in the procurement of relevant infrastructure, systems and services

    • Working closely with network and data centre support, maintain, test and update disaster recovery procedures for server and storage infrastructure

    • Work collaboratively with support partners to ensure the timely delivery of services in compliance with agreed several levels

    • Support the review of policies and procedures that manage relevant technology assets, systems and services

    • Support the ongoing improvement in AAL's cyber security posture, including participation in risk management and business continuity reviews



  • Team

    • Mentor team members and provide thought leadership to the Secure IT team

    • Bring a collaborative, can-do mindset to the team and contribute to the advancement of the Secure IT team's workplace culture

    • Build strong partnerships and relationships across the business

    • Supply technical advice, guidance and work scope information to technology project enquiries

    • Regularly review industry trends to ensure that the team is aware of best practice thinking on relevant infrastructure, systems and services

    • Actively contribute to the planning for the obsolescence, renewal or expansion of infrastructure, systems and services to ensure the team continues to satisfy business needs and service expectations

    • Embed Customer Service in attitudes and actions

    • Contribute to a safe, healthy and discrimination free workplace

    • Comply with the WHS Responsibility Guidelines

    • Comply with the Environmental Responsibility Procedure





  • Technical

    • Drive the adoption of new technologies and provide strategic thinking to the group

    • Ensure all products, services and procedures are highly secure

    • Ensure all assets are highly available and appropriately monitored

    • Design, provision, support and maintain physical and virtual server infrastructure

    • Drive the successful completion of business and Secure IT projects

    • Ensure all assets are hardened and patched appropriately on a regular basis through automation

    • Support the administration of the company's cloud infrastructure

    • Secure access to AAL in partnership with other IT technical teams

    • Research and participate in the procurement of relevant infrastructure, systems and services

    • Working closely with network and data centre support, maintain, test and update disaster recovery procedures for server and storage infrastructure

    • Work collaboratively with support partners to ensure the timely delivery of services in compliance with agreed several levels

    • Support the review of policies and procedures that manage relevant technology assets, systems and services

    • Support the ongoing improvement in AAL's cyber security posture, including participation in risk management and business continuity reviews





  • Team

    • Mentor team members and provide thought leadership to the Secure IT team

    • Bring a collaborative, can-do mindset to the team and contribute to the advancement of the Secure IT team's workplace culture

    • Build strong partnerships and relationships across the business

    • Supply technical advice, guidance and work scope information to technology project enquiries

    • Regularly review industry trends to ensure that the team is aware of best practice thinking on relevant infrastructure, systems and services

    • Actively contribute to the planning for the obsolescence, renewal or expansion of infrastructure, systems and services to ensure the team continues to satisfy business needs and service expectations

    • Embed Customer Service in attitudes and actions

    • Contribute to a safe, healthy and discrimination free workplace

    • Comply with the WHS Responsibility Guidelines

    • Comply with the Environmental Responsibility Procedure




Live the AAL values

  • Accountability- Excellence starts with ownership

  • Integrity- Do the right thing, even when no one's around to see it

  • Respect- Good humans make great workplaces

  • Teamwork- Collaboration drives us Celebration unites us

  • Customer Focused- Think customer. Always!


Qualifications/Skills/Experience
QUALIFICATIONS

  • Appropriate related studies or certificates, either achieved or in progress, noting that demonstrated industry experience (refer below) is essential


EXPERIENCE

  • Minimum 10 years' experience with Microsoft Active Directory or Entra

  • Minimum 10 years' experience with virtualisation

  • Minimum 5 years' Azure environment administration

  • Minimum 10 years' experience with enterprise server, storage and backup technology

  • Experience working within a technology team in a complex or critical infrastructure organisation


Applications close 5pm, Friday 23 May

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