Administrative Assistant - Sales

At Tom James Company, an Assistant supports our sales team members, store leaders, and key organizational leaders in fulfilling our mission to be a global leader in the fashion industry. An Assistant is a valued member of the Tom James sales support team. We currently have a full-time opening in our Charlotte, NC office. Our position is for 35 hours per week at $20.00 per hour, based on qualifications. We offer a generous PTO plan, paid holidays, and a 401(k) plan.

Regular onsite attendance required.
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Job Responsibilities
Preparing for daily client visits
Prepping clothing to be delivered
Locating necessary client information (A/R balances, sales sheet)
Updating sales materials regarding fabrics/options
Coordinating and maintaining all client orders/files
Communicating with clients:
Setting up appointments
Providing status of orders
Scheduling deliveries
Sending reminders
Supporting the sales efforts of the sales professional by:
Communicating regularly with the sales professional and other members of the store team
Meeting with the sales professional to set goals
Managing daily calendar
Organizing inventory
Pursuing efficiencies for processes and communication
Picking up and delivering client items as needed
Prospecting new clients using internet and social media applications
Digital marketing - proficient in LinkedIn, Instagram, Facebook, Threads, Twitter
Entering referrals into proprietary system
Sending introductory and promotional messages
Creating call lists/hot lists
Delivering exceptional customer service when contacting factories, corporate office, clients and outside vendors
Maintaining a professional image to interface with corporate clients
A successful candidate fits the following criteria:
Confident, independent worker
Strong communication skills (verbal, written, listening)
Excellent organizational skills
Outstanding time management skills
Professional customer service skills
Social Media savvy (especially on LinkedIn & Instagram)
Proficient using multiple forms of technology including Microsoft Office; Google Docs, Sheets, Forms
Possesses basic accounting skills (such as balancing accounts)
Enjoys being flexible and multitasking
Motivated to tackle challenges
Yearns to work in a fast-paced team environment
Able to bend and lift 30 lbs.

Valid Driver’s License required (Exception: larger metropolitan areas)
Two years office-related experience is preferred. Experience with a sales-oriented environment is a plus!
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