Technical Product Manager Cloud Platforms, Observability & DevOps

Key Responsibilities
Product Ownership & Strategy: Act as the primary voice of the customer and platform strategy owner, defining and communicating a clear product vision, value stream priorities, and multi-year roadmaps across Cloud, Observability, DR, and DevOps.

PO Leadership & Guidance: Lead and mentor day-to-day Product Owners within the value stream, ensuring feature backlogs, user stories, and acceptance criteria accurately reflect high-level business goals and technical roadmaps.

Ecosystem Architecture Alignment: Lead high-level discussions evaluating cloud capabilities, observability tooling, and disaster recovery as an integrated, resilient platform ecosystem rather than isolated silos.

Roadmap & Backlog Prioritization: Drive feature prioritization and release sequencing by balancing business value, technical feasibility, architectural runway, and operational reliability.

Cross-Functional Stakeholder Alignment: Collaborate with executive leadership, technical architects, engineering teams, and business stakeholders to ensure platform capabilities seamlessly support enterprise digital initiatives and frontline operations.

Agile & SAFe Execution: Champion Scaled Agile Framework (SAFe) principles across Agile Release Trains (ARTs), facilitating dependency management, PI planning preparation, and continuous delivery alignment.

Metrics & Value Tracking: Establish and monitor key operational, adoption, and reliability metrics to evaluate platform performance, drive continuous improvement, and guide data-backed product pivots.

Required Qualifications & Experience
Professional Experience: Minimum 5+ years of experience as an Agile Product Owner or Product Manager in a large-scale enterprise environment, with a proven track record leading cloud-focused platform initiatives or Cloud Operations teams.

Technical & Platform Depth: Strong Platform as a Service (PaaS) background with demonstrated domain expertise spanning cloud architecture (AWS/Azure), end-to-end observability, disaster recovery strategies, and CI/CD DevOps practices.

Agile & SAFe Expertise: SAFe 6.0 Product Owner/Product Manager (POPM) certification OR 3+ years of hands-on experience driving product ownership within a Scaled Agile Framework (SAFe) environment.

Education: Bachelor s degree in Computer Science, Information Technology, Systems Engineering, or a related field; or an equivalent combination of education and applied industry experience.

Tooling Proficiency: Advanced proficiency with enterprise product management and collaboration tools, including Jira Software, Confluence, and related Agile tracking software.

Leadership & Influence: Outstanding leadership, communication, and facilitation skills, with a proven ability to work independently as a self-starter and articulate complex technical concepts to non-technical executive stakeholders.

Work Location & Travel Requirements
Work Arrangement: Primary remote schedule, with flexibility required for occasional in-person work at client offices in Washington, DC, Philadelphia, PA, or Wilmington, DE based on project needs.