QA Test Lead

Job Title: QA Functional Test Lead

Seattle, WA 4 days per week

Key Responsibilities
Lead functional discovery workshops with business, product, application, and testing stakeholders.
Assess business processes, application landscape, testing scope, dependencies, and quality practices.
Evaluate test coverage, requirements traceability, release readiness, and defect management processes.
Identify gaps across functional testing, UAT support, governance, and operating models.
Define the future-state functional testing organization, roles, staffing, and knowledge requirements.
Support knowledge transfer (KT), transition planning, shadow/reverse-shadow activities, and ownership transfer.
Collaborate with Architecture, Automation, Performance, and Test Data Management (TDM) teams to shape the target-state testing model.
Develop transition roadmaps, KPIs, SLAs, governance frameworks, and transformation recommendations.
Present assessment findings, risks, and improvement opportunities to client leadership.
Required Experience
10+ years of experience in Functional Testing or Quality Engineering.
5+ years leading testing programs or managed services engagements.
5+ years of experience with the Facets healthcare system.
Experience in discovery, due diligence, transition assessments, and testing operating model evaluations.
Strong Healthcare Payer domain expertise, including:
Claims
Enrollment
Membership
Billing
Provider
Prior Authorization
Care Management
EDI Transactions
Proven experience in workforce planning, organizational design, and stakeholder management.
Familiarity with Jira, qTest, Azure DevOps, and modern Quality Engineering practices.
Preferred Experience
Healthcare Payer managed services transformations.
TCoE establishment and maturity assessments.
Test Data Management (TDM) exposure.
AI-enabled Quality Engineering initiatives.
CMS and regulatory testing programs.
Key Must-Have Skills
Functional Testing / Quality Engineering
Facets Healthcare System, 5+ years
Healthcare Payer Domain
Functional Discovery & Testing Assessments
Claims, Enrollment, Membership, Billing & Provider
Transition Planning & Testing Operating Models
Workforce Planning & Stakeholder Management
Jira, qTest & Azure DevOps

Mandatory Areas
Must Have Skills
Skill 1 - Functional Testing / Quality Engineering, with 10+ years of experience
Skill 2 - Testing Program / Managed Services Leadership, 5+ years
Skill 3 - Facets Healthcare System, 5+ years
Skill 4 - Healthcare Payer Domain: Claims, Enrollment, Membership, Billing & Provider
Skill 5 - Prior Authorization, Care Management & EDI Transactions
Skill 6 - Functional Discovery, Testing Assessments, Transition Planning & Testing Operating Models
Skill 7 - Workforce Planning, Organizational Design & Stakeholder Management
Skill 8 - Jira, qTest & Azure DevOps
Domain Experience (If any) - Healthcare Payer / Facets
Must Have Certifications - Not specified
Prior UST Experience - Not specified
If Yes - Provide dates, details of account/project - N/A
Location - Seattle, WA
Onsite Requirement - Must be onsite in Seattle, WA, 4 days per week
Number of days onsite - 4 days per week