Senior Microsoft 365 Systems Consultant

Work Activities

• Consult on use of M365 applications and products as needed
• Offer regular scheduled training in the use of M365 applications and products
• Serve as the resident technical expert for M365, with particular focus on SharePoint, OneDrive, Teams, Power Apps, Exchange, and Purview
• Act as the arbiter of coming changes, feature updates, and new features for M365 products and applications
• Develop power apps and SharePoint governance
• Champion and lead changes in the IT environment regarding M365 products and assist with the adoption of an evergreen mentality for changes to applications and products
• Join our PE team as an active, supportive, guiding member, with particular emphasis toward mentoring more junior members and offering opportunities for growth and knowledge transfer
• Develop and maintain relationships with other members of the Clients IT community
• Report at least weekly to supervisor on successes, blockers, and issues, and be able to raise potential issues before they arise
• Attend meetings, training, presentations, and consultations on-site and at City buildings other than the assigned office space as needed
• Coordinate with the Learning Management System team to provide technical training and support

Position overview

• The consultant will guide modernization, consultations, training, and adoption for the City's primary Microsoft 365 tenant. The scope includes SharePoint, OneDrive, Teams, Exchange, Power Apps, Purview, and related applications. Office desktop applications such as Word and PowerPoint are excluded.

Required qualifications

• At least 7 years of M365 experience, particularly:
  • SharePoint.
  • OneDrive.
  • Teams, including Voice and Rooms.
  • Exchange.
• At least 5 years of PowerShell scripting experience, including code reviews and use of code repositories.
• At least 3 years leading consultations with diverse clients, including technical and business/program staff.
• At least 3 years preparing, delivering, and leading training. Training with M365 products is strongly preferred.
• Ability to track and complete tasks independently.
• Ability to complete an FBI background check for CJIS clearance.
• Ability to complete the Client's required HIPAA compliance training.

Highly desired / preferred

• Experience with Microsoft's GCC licensing suite.
• Power Apps experience.