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IT Technician / Computer Hardware Engineer to do Field Service

Operations ResourcesWorcester, Worcestershire🇬🇧United KingdomPosted 5 Oct 2026

Quick Overview

Seniority
Mid Senior
Employment type
Full Time
Work mode
Hybrid
Location
Worcester, Worcestershire, United Kingdom

Job Description

IT Technician / Computer Hardware Engineer to do Field Service

EPOS Field Service Engineer

Looking for someone confident on PC hardware to undertake swap outs of IT and EPOS equipment (electronic point of sale - till systems) for well-known retail brands across the West Midlands, filling the gap between Birmingham and the South West, an ideal home location would be anywhere around in an WR or GL post code Worcester / Gloucester on that M5 corridor.

You must have a full manual driver's licence to apply for this role.

A fully expensed company van is provided.

You will be required to drive to multiple sites per day, to attend field service calls on the IT and EPOS equipment in the client's customer's stores.

Training on EPOS hardware will be given.

You must be flexible to do this role, willing to work weekends and an overnight emergency call out rota.

The role requires work 5 days out of 7, on a 4 week rotation 1 weekend on 1 off, 1 week on call on call, next weekend off.

Standard hours 0900 - 17:30, overtime is paid outside of this.

Package of £31200 + Van + overtime; made up of a Basic salary of £27300 and shift / rotation on call payments of around £3900 per annum.

You will be the On-Call Engineer, currently 1 week in 4, where you work 20:00 - Midnight 4 standard hours per day + emergency on call Monday to Saturday (all 6 days) then On call from 00:00 - 08:00 (on the Sunday, there is no scheduled hours, just on call from 20:00 - 08:00).

First 2 calls per on call week are covered in the £300 per week on call payment, there after an additional £200 per call is paid as overtime (average for the whole team is 3 call outs per week, this is a below average area).

This is a 40 hours per week full time PAYE contract.

For any additional hours worked, overtime is paid at x1.5 Mon - Saturday and x2 Sunday and bank holidays (most Engineers do around £3000 per annum in overtime).

This is a full-time permanent job with a fully expensed company van (with personal use), pension, paid holiday, and private medical insurance.

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