Senior IT Business Analyst

Title: Senior IT Business Analyst

Preferred Candidate Locations: Louisiana (LA), Texas (TX), Mississippi (MS), Arkansas (AR); however, candidates across the Continental U.S. will be considered

Employment Type: Full-time with ComTec

Position Summary:

We are seeking a Senior IT Business Analyst to support strategic initiatives within the Utility Transmission organization. The ideal candidate will have strong experience in Electric Utility/Transmission environments, with hands-on business analysis experience supporting GE Energy Management System (EMS) and Advanced Distribution Management System (ADMS) initiatives.

The successful candidate will work closely with business stakeholders, transmission/operations teams, and technical teams to gather and document requirements, analyze business processes, perform GAP analysis, support solution design, and coordinate testing and UAT activities throughout the SDLC.

Key Responsibilities:

• Lead requirements-gathering workshops with business stakeholders, transmission/operations teams, and technical teams.
• Support GE EMS and ADMS initiatives, including requirements analysis, business process analysis, enhancements, integrations, and system changes.
• Conduct GAP analysis and document AS-IS and TO-BE business processes.
• Develop user stories, use cases, functional specifications, process maps, and Requirements Traceability Matrices (RTMs).
• Translate business requirements into functional and technical requirements and work closely with development and QA teams throughout the SDLC.
• Participate in solution design discussions involving EMS, ADMS, utility operations, and related systems/integrations.
• Analyze business processes and identify opportunities for process improvement and business process re-engineering.
• Develop test plans, manual test cases, and UAT scenarios based on documented business requirements.
• Coordinate with business users during UAT and support defect identification, clarification, and resolution.
• Maintain comprehensive project, functional, requirements, and testing documentation.
• Facilitate communication between business stakeholders, utility operations, product/technical teams, developers, and QA teams.

Mandatory Qualifications:

• 8+ years of experience as an IT Business Analyst.
• Hands-on experience supporting Electric Utility, Transmission, Energy, or Operational Technology (OT) environments.
• Experience with GE Energy Management System (GE EMS).
• Experience with Advanced Distribution Management System (ADMS).
• Strong understanding of utility operational processes and systems supporting electric transmission/distribution operations.
• Strong experience in requirements elicitation, stakeholder workshops, and business process analysis.
• Proven experience documenting AS-IS and TO-BE process flows and conducting GAP analysis.
• Experience creating user stories, functional specifications, use cases, process maps, and RTMs.
• Hands-on experience across the SDLC, including requirements, testing, test planning, defect management, and UAT support.
• Working knowledge of Waterfall methodology, business process re-engineering, and basic database/software concepts.
• Excellent communication, facilitation, analytical, and documentation skills.

Preferred Qualifications:

• Experience working with utility control-room, transmission, distribution, or grid operations teams.
• Experience with EMS/ADMS integrations and interfaces with other utility systems.
• Exposure to related utility applications such as SCADA, OMS, GIS, DMS, DERMS, Historian, or ICCP.
• Experience working in large-scale utility technology transformation or modernization programs.
• Experience working with both business and technical stakeholders in complex utility environments.
• Familiarity with Agile/Scrum practices in addition to Waterfall delivery.