Quick Overview
Job Description
Sales BDC Representative
We are a leading automotive dealership committed to providing an exceptional car-buying experience. We provide a positive, professional work environment, aggressive pay plans with career advancement opportunities, and some of the best training in the industry.
Job Summary
We’re looking for an energetic, motivated, and customer-focused Sales BDC Representative to join our team. In this role, you’ll be the first point of contact for many of our customers — handling inbound leads, setting appointments, following up with prospects, and helping drive showroom traffic for the sales team.
Responsibilities
Answer incoming sales calls and internet inquiries promptly and professionally• Respond to internet leads via phone, text, and email
Schedule, confirm, and follow up on sales appointments
Drive consistent showroom traffic by setting and confirming quality sales appointments while meeting daily, weekly, and monthly performance goals
Follow up with customers regarding vehicle inquiries, unsold showroom visits, and missed appointments
Build strong customer relationships through consistent follow-up and communication throughout the sales process
Ensure all customer interactions, appointments, and follow-ups are accurately documented in the CRM system
Work closely with sales managers and sales consultants to maximize appointment show rates and sales opportunities
Maintain a high level of professionalism and customer service at all times
Comply with all company policies, procedures, and standards
Other duties as assigned
Qualifications:
Excellent communication and customer service skills
Professional, positive, and energetic attitude
Strong phone, texting, and follow-up skills
Ability to multitask and stay organized in a fast-paced environment
Comfortable working with computers, CRM software, texting platforms, and email communication
Automotive sales or BDC experience preferred but not required
Self-motivated with the ability to work independently and as part of a team
Valid driver’s license and clean driving record
We Offer Best-in-Class Industry Benefits:
Competitive pay with bonus opportunities
Medical, Dental, and Vision Plans
Paid Holidays & PTO
Short and Long-Term Disability
Paid Life Insurance
401(k) Retirement Plan
Vehicle Purchase Discounts
Employee Discounts on Parts and Service Repairs
Aggressive Employee Referral Program with Bonus Opportunities
Career Growth and Advancement Opportunities
You must be at least 18 years of age to apply.
We are an equal opportunity employer and a drug-free workplace.
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