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Business Analyst

AdientOne LLCSpartanburg, SC🇺🇸United StatesPosted Oct 5, 2026

Quick Overview

Seniority
Mid Senior
Work mode
Hybrid
Location
Spartanburg, SC, United States
Posted
21 hours ago
Business AnalysisConfluenceJiraPMPProcurementStakeholder Management

Job Description

DUTIES AND RESPONSIBILITES:
• Responsible for elicitation, analysis, and documentation of business requirements.
• Research and exploration of user requirements, costs, and benefits in support of documentation required for the demand management process.
• Responsible for analyzing the business needs to identify new processes and process improvements that will meet those needs.
• Documents current business processes and models to define requirements and/or gaps.
• Analyze detailed system factors including input/output requirements, information and paper flow, hardware, and software needs.
• Analyze “soft" system factors including roles, responsibilities, policy, culture, etc.
• Evaluate the impact of potential software and process changes on the organization.
• Develop and facilitate groups as necessary in pursuit of eliciting and defining requirements.
• Assist in the creation of the business case documentation.
• Understanding of architectural consistency and usability standards.
• Defines and develops user test cases and validates test results during testing.
• Executes unit and functional test cases.
• May conduct system demonstrations and training sessions, as well as participate in design/review of training content.
• Plays a third level support role by helping to troubleshoot and resolve issues with production systems.
• Participates in associate meetings and communicates any concerns to management.
QUALIFICATIONS AND REQUIREMENTS:
• Bachelor’s degree in computer science, Information Systems, Business, or another related field or equivalent work experience.
• Proven experience leading data migration requirements from legacy systems into a new ERP (Sage X3) environment
• Strong hands-on expertise in requirements elicitation, documentation, and management, with emphasis on data mapping, transformation rules, and validation
• Deep understanding of data structures, data quality, and migration best practices, with the ability to identify gaps and risks early
• Self-driven and accountable professional with strong stakeholder management and communication skills, able to drive outcomes with minimal oversight
• Working knowledge of Confluence and JIRA.
• Experience in any of the following business areas is desired: Sales operations, order entry, accounting, finance, procurement, warehouse operations, order management, and order fulfillment.
• Minimum of 3-5 years’ business analysis or systems analysis experience is preferred.
• Bonus: Sage X3 experience (ERP).
Associate is expected to operate at a proficient level across the following areas of technical knowledge and skill:
• Ability to organize and prioritize work.
• Detail oriented, proactive, creative, and efficient
• Intermediate level abilities in Excel, Outlook, PowerPoint, Visio, and Word
• Familiarity with application integration methods to include understanding of data mapping process.
• Ability to effectively work both independently and collaboratively in a team environment
• Ability to work on simultaneous and complex projects, with domain expertise in at least one business area.
• Expertise in ERP solution selection and implementation is a plus
• Ability to communicate effectively to both technical and non-technical audiences in written and non-written format
• Ability to work with all levels of associates
• Ability to work with minimal supervision in a very dynamic environment
• Ability to learn new systems and tools
• Knowledge of software development life cycle methodologies, processes, and procedures.
• Active listener
• Effective in a variety of formal/informal presentation settings: one-on-one, small, and large groups.

Job Title: Business Analyst

Location: Spartanburg, SC

Duration: 12 Months

W2 Only

Scope of the project:

The Business Analyst will serve as the discovery and analysis lead for the Documentation Recovery initiative. Working across Information Technologies and with key County stakeholders, the BA will inventory and assess existing documentation, interview subject-matter experts, document current-state processes and technology dependencies, identify documentation and process gaps, and organize findings into structured inputs for the Technical Writer and IT leadership. The work will support cybersecurity, operational continuity, knowledge transfer, disaster recovery, and long-term documentation governance.

Daily duties / responsibilities:

Lead discovery sessions, interviews, and workshops with IT teams and County stakeholders.

Inventory existing technical, operational, security, system, application, infrastructure, and recovery documentation.

Analyze and document current-state business and IT processes, workflows, roles, dependencies, handoffs, and pain points.

Create process maps, workflow diagrams, data/process flows, inventories, matrices, and other analysis artifacts using Microsoft Visio and Microsoft 365.

Identify documentation gaps, single points of knowledge, process risks, inconsistencies, and opportunities for standardization.

Gather, organize, validate, and prioritize requirements for SOPs, runbooks, knowledge articles, system documentation, and recovery documentation.

Translate SME knowledge into clear, structured source material and collaborate closely with the Technical Writer.

Facilitate review and validation sessions to ensure documented processes accurately reflect County operations.

Maintain a documentation backlog, status tracking, priorities, ownership, and dependencies.

Support development of documentation standards, templates, governance, ownership, review cycles, and repository organization.

Required skills (rank in order of importance):

  1. 10+ years of demonstrated business analysis experience in complex IT or technology environments.
  2. Strong requirements elicitation, interviewing, facilitation, and stakeholder-management skills.
  3. Advanced proficiency with Microsoft 365, including Word, Excel, PowerPoint, Teams, SharePoint, and related collaboration tools.
  4. Strong proficiency with Microsoft Visio for process mapping, workflow documentation, and technical/business diagrams.
  5. Experience working with technical SMEs across infrastructure, applications, service delivery, cybersecurity, or similar IT disciplines.

Preferred skills (rank in order of importance):

  1. Experience with documentation recovery, IT operational maturity, knowledge-management, or process-standardization initiatives.
  2. Experience documenting cybersecurity, infrastructure, disaster recovery, business continuity, or IT service-management processes.
  3. Experience with SharePoint-based documentation repositories and governance.
  4. Familiarity with ITIL, NIST, CIS, or other recognized IT/security frameworks.
  5. Government or other highly regulated environment experience.

Required education/certifications:

Bachelor's degree in Information Technology, Information Systems, Business, or a related field, OR equivalent relevant professional experience. Demonstrated experience and quality of prior work are more important than a specific certification.

Preferred education/certifications:

CBAP, CCBA, PMI-PBA, PMP, ITIL Foundation, or comparable professional certification. Certifications are preferred but will not substitute for demonstrated experience and strong work products

Additional skills & duties:

  • Ability to analyze undocumented or inconsistently documented processes and convert institutional knowledge into structured artifacts.
  • Excellent written, verbal, organizational, and analytical skills.
  • Ability to manage multiple workstreams, priorities, dependencies, and deliverables with limited supervision.

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