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Assistant Manager - People Shared Services-Employee Lifecycle Management - Global Service Centre

DP WorldMumbai🇮🇳India

Quick overview

SeniorityMid Senior
Employment typeFull Time
Work modeOn Site
LocationMumbai, India
OnboardingOracleSuccessFactorsComplianceHRISPayrollProcess ImprovementSAP

Job description

About DP World
Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for
people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for
the customers and communities we serve globally. With a dedicated, diverse and professional team of more
than 111,000 employees from 159 nationalities, spanning 77 countries on six continents, DP World is pushing
trade further and faster towards a seamless supply chain that’s fit for the future. We’re rapidly transforming
and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and
uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain
solutions that can change the way the world trades.
What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to
automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards
better ways to trade, minimizing disruptions from the factory floor to the customer’s door.
About DP World Global Service Centre
DP World’s Global Service Centre (GSCs) are key enablers of growth delivering standardization, process
excellence and expertise, and automation in areas of Finance, Freight Forwarding, Marine Services,
Engineering and Human Resources, helping accelerate DP World’s growth and business transformation. As
we experience exponential growth, there has never been a more exciting time to join us. Discover your next
role here and change what's possible for everyone! As an equal employer that recognizes and values diversity
and an inclusive culture, we empower and up-skill our people with opportunities to perform at their best. Join
us and be part of an amazing team that is transforming the future of world trade.
Role Purpose:
This role is responsible for managing seamless operations from onboarding to offboarding as a HR operations
Asst. Manager within the Shared Service Centre. The candidate will have a deep understanding of HR
processes, strong operational focus, and the ability to drive efficiency and compliance in all stages of HR
operations.
Designation: Assistant Manager - People Shared Services-Employee Lifecycle Management - Global Service
Centre
Base Location: Navi Mumbai
Reporting to: Manager - HR - GSC
Key Role Responsibilities:
Deliverables
Manage HR documentation and maintain accurate employee records in the HRIS, coordinating with relevant
departments to ensure smooth operations.
Address employee queries related to HR policies, benefits, and payroll, providing timely and professional
support.
Ensure compliance with legal and internal HR policies, preparing reports and supporting audits and reviews.
Identify process improvement opportunities, recommend solutions, and collaborate with cross-functional
teams on strategic HR projects.
Employee Life Cycle (ELC):
Ensure accurate and timely updates of employee records in the HRIS, including changes in position, salary,
and status, while maintaining compliance with company and legal regulations.
Administer HR policies and procedures related to attendance, conduct, and other employee matters, ensuring
proper documentation and adherence.
Collaborate with payroll and finance teams to ensure the accurate processing of compensation, deductions,
and other employee-related financial transactions.
Exit (Offboarding)
Follow up with relevant departments to ensure the return of company property, clearances, and completion of
all necessary exit documentation.
Calculate the final settlement (FNF), including unused leave, severance (if applicable), and other entitlements.
Review final settlement details with the finance team to ensure accuracy and compliance with company
policies.
Coordinate with payroll to ensure the timely processing of final payments and benefits, ensuring all exit
related financial matters are settled.
Skills & Competencies:
8-10 years of experience in HR operations, with a focus on managing the Hire to Retire process.
Proven experience working with HRIS and other HR-related software.
Exposure to transition/offshoring of HR Operations activities would be preferred
Strong administrative and organizational skills - Manage tasks, maintain accurate records, and support daily
operations effectively. Ability to prioritize tasks, manage time efficiently, and maintain a well-organized work
environment to ensure smooth business operations.
Strong communication skills- Strong communication and interpersonal skills to interact effectively with
employees at all levels and foster positive relationships.
Tech Skills - Proficiency in Oracle and / or SuccessFactors HCM.SAP and / or Darwin Box
Proficiency in managing HR operation activities - Manage and oversee global HR operations, ensuring
consistent HR processes, policies, and practices across multiple regions, while adapting to local regulations
and cultural differences.
Attention to detail and accuracy - Detail-oriented and accurate, with a strong focus on precision and ensuring
the highest quality of work in all tasks and deliverables. Ability to maintain attention to detail while managing
multiple tasks, ensuring all information and processes are error-free and meet organizational standards.
Strong collaborat or with the ability to work effectively in a team environment, contributing ideas and
supporting colleagues to achieve common goals. Excellent multitasking skills, with the ability to manage
multiple priorities simultaneously while maintaining high-quality work and meeting deadlines.
Education & Qualifications:
Bachelor’s degree in any discipline

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